Benjamin Jefferson Email & Phone Number

As a Smart Security Pro at SafeStreets USA, I install, service, and format residential and small business security systems, using my technical skills and certification in Honeywell, DSC, and GE systems. I assess customer and situational needs to provide the best security solutions, and create and maintain a positive customer experience during in-home installations. I also utilize several application interfaces, such as Salesforce, Field Services, Silo, and Tiled, to manage my tasks and communicate with my team.I have 17+ years of customer service and sales experience in the security industry, including 14 years as a Branch Manager and Regional Trainer at DEFENDERS, where I oversaw multiple technicians, provided training for new hires and customer service agents, and handled inventory control and reporting. I am passionate about problem resolution, building productive customer relationships, and developing myself and others. I am looking for a full-time position with room to grow, where I can apply my expertise and passion to help customers and the company achieve their goals.