Brian Miller Email & Phone Number

Greater Boston

• Leading a team of process consultants to work with Higher Education, K-12, government and variety of corporate clients to establish or improve upon their processes in project, portfolio and service management. Driving.
• Designed and implemented a benchmark assessment and maturity model for clients in IT Service Management and Project Portfolio Management
• Developed streamlined and new innovative service offerings greatly increasing process consulting revenue
• Built a team of process consultants to handle increased demand
• Successfully partnered with numerous clients, large and small to improve their service management and project portfolio management outcomes.

Nashua, NH

Working with Higher Education and K-12 clients to establish or improve upon their processes in project, portfolio and service management. Driving gains in maturity and organization to generate greater value and success in clients' projects, programs and services.

Somerville, MA

• Developing and overseeing TTS project portfolio management and related processes, methodology, tools and reporting with one direct report staff. Managing TeamDynamix service for university wide project and service.
• Established innovative methodology combining design thinking, IT service management and project management life cycles and practices to drive business outcomes
• Successfully led a program to merged 12 disparate IT teams into the central IT organization that consolidated operations, outsourced tier 1 support, and merged staff, processes, and tools
• Successfully evaluated, selected, procured and implemented TeamDynamix PPM software site license for project, resource, and portfolio management standardizing practices and supporting decision making
• Created project management learning channels to improve maturity of practices, including a project management affinity group, TeamDynamix training, and assisted Human Resources with development and teaching of PM.
• Fostered enterprise level portfolio management through project and portfolio management coaching to external departments

Greater Boston Area

The PMO Roundtable is a sub-group of the PMI Mass Bay Chapter where PMO professionals of all types (project managers, PMO managers/directors, and other leaders) meet monthly to discuss PMO level concepts, such as project management methodology, reporting, tools, and management. Members facilitate topics of interest and the group shares their thoughts and.

• Oversaw iBasis cross-functional project/program portfolio, governance process and deliver corporate objectives; Led status reporting on projects/programs to executives; Directed department project expense and.
• Instrumental in establishment of PMO at iBasis and resulting successes
• Reduced project delays by 60% with employment of project management methodology, best practices, and reporting visibility
• Oversaw major integration program portfolio for a corporate merger by developing and managing implementation of program management methodology, governance and dashboard for status and benefits - Corporate merger.
• Successfully program managed corporate Operations integration, combining and consolidating 2 operational departments, saving over $2M annually; established and facilitated program steering committee
• Managed Primavera implementation as company-wide project management information system

• Oversaw region's VoIP implementations and team of project managers; Managed VoIP implementation projects; Proactively filled global management gap by establishing and maintaining processes, tools and reporting for all.
• Recognized as company subject matter expert for customer/partner VoIP implementations, and top project management resource
• Standardized project management processes globally for VoIP implementations
• Developed key customer/partner facing documents increasing speed and efficiency of implementations

• Project managed implementation of international private line circuits (IPLC) for Asia/Pacific region; Project managed ISP interconnections for major internet central offices; Configured Cisco routers and tested/new.
• Re-engineered project delivery processes leading to 50% reduction in completion time frames
• Developed reporting dashboard metrics for visibility and process improvement analysis on VoIP deployments

- Was responsible for the deployment of national DID footprint for Global Access and Unified Messaging- Established project plan for DID national roll-out

• Consulted and sold networking solutions for data and telecommunications for small to medium sized businesses; Analyzed client needs and environment to provide optimized solutions; project managed implementations.
• Recognized for account growth achievements through increased service contracts and customer satisfaction

• Consulted and sold technical training services to companies of all sizes, including Fortune 100Key Achievements
• Won key account RFPs with innovative training solutions
• Established rapid sales success and became a top regional performer
• Oversaw sales team during absence of sales manager, creating monthly sales promotions

- Wrote, revised and distributed press releases to local and national media. - Developed and maintained MS Excel reporting system in Visual Basic for Excel- Provided tech support for users.

- Sold application development component software internationally - Assumed responsibility for production, distribution, accounting and invoicing of products- Assisted in print and on-line promotion of products

Masters Of Science In Engineering Management, Engineering, 3.97

Activities and Societies: Received distinguished Student Award given to those who demonstrate high academic performance and strong.

Bs, Marketing

Activities and Societies: - Founder Sigma Alpha Mu Fraternity Chapter - Davis Leadership Award - Founded major campus annual charity event.