Senior Manager Customer Engineering
Current
Mar 2023 - Present
AeroLeads people directory · profile
Brad Walter Email & Phone Number
Support Leader, Coach, and Mentor
at
StrongDM
1 work email found
@strongdm.com
7 phones found area 406, 612, 952, 651, and 844
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Support Leader, Coach, and Mentor
Location
Greater Minneapolis-St. Paul Area, United States, United States
Company size
Who is Brad Walter? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Brad Walter is listed as Support Leader, Coach, and Mentor at StrongDM, a company with 32 employees, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a work email signal at strongdm.com, phone signal with area code 406, 612, 952, 651, 844, and a matched LinkedIn profile for Brad Walter.
Brad Walter previously worked as Senior Manager Customer Engineering at Strongdm and Director, Technical Support at Perforce Software. Brad Walter holds Some Reading, A Lot Of Thinking, And Always Listening Before I Talk., Organizational Leadership from Lead42 And Mhta Ace Leadership Program.
Company email context
Email format at StrongDM
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{first}.{last}@strongdm.com
89% confidence
AeroLeads found 1 current-domain work email signal for Brad Walter. Compare company email patterns before reaching out.
Profile bio
About Brad Walter
I’m a strong coach and mentor – and the secret is listening. Most people already know what they need to do, but by listening and asking questions I create a space where people can find their own answers and move in the direction that’s best for them. By actively listening to those around me, I’m able to encourage them all to look at what they do best, what they can improve on, and help provide the space (mental and physical) that they need to be their best so they can continually improve. From a business perspective, this helps my teams hit business goals, be more efficient, with less hiring, longer tenure, and benefits the company as much as the individual.I’m equally comfortable refining existing processes or tearing everything down and rebuilding. A good process needs be adaptable, usable, and add value. It should be a perfect balance of workflows, technology, and people. You cannot achieve such a balance without including and listening to the people that will be using the newly created process. In my decade of management, I've never had an idea become worse by asking team members how they'd do it.
Listed skills include Technical Support, Cloud Computing, Saas, Management, and 31 others.
Current workplace
Brad Walter's current company
Company context helps verify the profile and gives searchers a useful next step.
Strongdm
11 roles · 21 years
Brad Walter work experience
A career timeline built from the work history available for this profile.
Director, Technical Support
Jun 2020 - Jul 2022
Senior Manager, Overwatch And Security Response Operations
Managed the Security Response-Efficacy team which handles internal escalations from customer facing segments of CrowdStrike. Generated data to better understand work volume and identify problems with work flows. Worked cross departmentally with Support/TAM leadership to align work flows and improve both the customer and employee experience.
Jan 2019 - Jan 2020
Director, Enterprise Support
Oct 2017 - Dec 2018
Senior Manager, Enterprise Support
Maintained Customer Satisfaction of 96%. Expanding the existing Enterprise team by 44% in 6 months, including the hiring and training of an additional Enterprise Support Manager. Coaching and mentoring new and existing Technical Support Engineers. Consolidated the Distributed Authority Model used by the team. Expand the job duties of existing TSE's to.
Jan 2016 - Oct 2017
Co Executive Director
Code42 Foundation
The Code42 Foundation distributes funds to organizations whose mission is to address systemic inequities and strive to make lasting, impactful change. A mission of the Code42 Foundation is to end racial inequity.2016 Helped lead the team that worked with the Minneapolis Foundation to begin building the Code42 Foundation. 2017 Built and launched the Code42.
Jun 2016 - Dec 2018
Enterprise Support Manager
Improved Customer Satisfaction from 93% to 96% where it's stayed for more than two years. Created and handed off an Enterprise Cloud Management team. Helped separate the Support desk into clearly defined Consumer/Small Business team and an Enterprise Support Team. Identify, train and mentor new managers in both the CSB and Enterprise teams. Improve the.
May 2012 - 2015
Tier 2 Team Lead
Coaching and mentoring individuals.Increased customer satisfaction from 88% to 93%. Grew the team, responsible for hiring, training new hires. Specialized the team into consumer and enterprise focused teams. Created Enterprise Support at Code42.
Apr 2012 - May 2012
Support Manager
Coaching and mentoring individuals.Doubled the size of the team every year while increasing team efficiency and customer satisfaction. Took over hiring and was the first Manager at Code42. Retained employees during periods of excessive growth and growing pains. Identified, trained and promoted the second generation of team leaders. Laid the groundwork for.
Jan 2011 - Apr 2012
Support Genius
Application support for Home, Small Business and Enterprise Customers. Developed processes for new hires and day to day functionality. Developed Support Genius Hiring process.
Apr 2010 - Jan 2011
2005 - 2008
~3 yrs
Team & coworkers
Colleagues at StrongDM
Other employees you can reach at strongdm.com. View company contacts for 32 employees →
AD
Angela D.
Colleague at Strongdm
United States, United States
View →
CS
Chloe Steinbeck
Colleague at Strongdm
Portland, Oregon, United States, United States
View →
MZ
Mary Zones
Colleague at Strongdm
Snohomish, Washington, United States, United States
View →
AM
Allison Meyer (Paglialunga)
Colleague at Strongdm
Columbus, Ohio, United States, United States
View →
JC
Johnny Chen
Colleague at Strongdm
Greater Seattle Area, United States
View →
JS
Jess Schmidt
Colleague at Strongdm
Albert Lea, Minnesota, United States, United States
View →
AG
Andrew Gwozdziewycz
Colleague at Strongdm
Portland, Oregon, United States, United States
View →
CM
Caleb Mchenry
Colleague at Strongdm
Morgantown, West Virginia, United States, United States
View →
GT
Greg Thiesen
Colleague at Strongdm
Sacramento, California, United States, United States
View →
DB
David Binger
Colleague at Strongdm
Scottsdale, Arizona, United States, United States
View →
Angela D.
Colleague at Strongdm
United States, United States
View →
CS
Chloe Steinbeck
Colleague at Strongdm
Portland, Oregon, United States, United States
View →
MZ
Mary Zones
Colleague at Strongdm
Snohomish, Washington, United States, United States
View →
AM
Allison Meyer (Paglialunga)
Colleague at Strongdm
Columbus, Ohio, United States, United States
View →
JC
Johnny Chen
Colleague at Strongdm
Greater Seattle Area, United States
View →
JS
Jess Schmidt
Colleague at Strongdm
Albert Lea, Minnesota, United States, United States
View →
AG
Andrew Gwozdziewycz
Colleague at Strongdm
Portland, Oregon, United States, United States
View →
CM
Caleb Mchenry
Colleague at Strongdm
Morgantown, West Virginia, United States, United States
View →
GT
Greg Thiesen
Colleague at Strongdm
Sacramento, California, United States, United States
View →
DB
David Binger
Colleague at Strongdm
Scottsdale, Arizona, United States, United States
View →
1 education record
Brad Walter education
-
Lead42 And Mhta Ace Leadership Program
FAQ
Frequently asked questions about Brad Walter
Quick answers generated from the profile data available on this page.
What company does Brad Walter work for?
Brad Walter works for StrongDM.
What is Brad Walter's role at StrongDM?
Brad Walter is listed as Support Leader, Coach, and Mentor at StrongDM.
What is Brad Walter's email address?
AeroLeads has found 1 work email signal at @strongdm.com for Brad Walter at StrongDM.
What is Brad Walter's phone number?
AeroLeads has found 7 phone signal(s) with area code 406, 612, 952, 651, 844 for Brad Walter at StrongDM.
Where is Brad Walter based?
Brad Walter is based in Greater Minneapolis-St. Paul Area, United States, United States while working with StrongDM.
What companies has Brad Walter worked for?
Brad Walter has worked for Strongdm, Perforce Software, Crowdstrike, Code42, and Code42 Foundation.
Who are Brad Walter's colleagues at StrongDM?
Brad Walter's colleagues at StrongDM include Angela D., Chloe Steinbeck, Mary Zones, Allison Meyer (Paglialunga), and Johnny Chen.
How can I contact Brad Walter?
You can use AeroLeads to view verified contact signals for Brad Walter at StrongDM, including work email, phone, and LinkedIn data when available.
What schools did Brad Walter attend?
Brad Walter holds Some Reading, A Lot Of Thinking, And Always Listening Before I Talk., Organizational Leadership from Lead42 And Mhta Ace Leadership Program.
What skills is Brad Walter known for?
Brad Walter is listed with skills including Technical Support, Cloud Computing, Saas, Management, Troubleshooting, Leadership, Enterprise Software, and Linux.
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