Store Manager
CurrentCoordinated training of new hired and ongoing training of existing staff and store management team.Achieved consistent YOY growth over LY in 3 stores ranging in average yearly sales of $800,000 to $2.5 million.Servant Leader and Director of a team of 4 managers and 7 to 16 sales staff.Created an engaged and inclusive environment where all opinions and contributions are recognized and valued.Achieved company set business plans, including sales and profitability, and other KPI’s.Lead store team to exceed customer expectations in all interactions and achieved a high Net Promoter Score (NPS).Coached underperforming employees and developed action plans to address challenges effectively.Consistently achieved average volume increase of 5% YOY.Served as content expert in all aspects of businessMade all hiring, demotion, and termination personnel decisions. Responsible for payroll, budgeting, vendor coordination, community outreach.Lead with owners mindset.Served as Sr. Store Manager and oversaw training and development of new store managers in the region at the direction of the Regional Sales Director.Winner of company VIson and LION store manager award in 2015 and 2017.
