Brian Williams Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

New York, New York, United States

• Designed and executed a multi-year legal operations strategy to achieve Legal team’s goals of operational excellence and efficiency• Refined Legal team’s KPIs; used dashboards and data for metrics reporting directly to senior management• Led change management and process automation projects through implementation of legal AI tech platforms such as Ironclad, OneTrust, DocuSign, and DropBox, resulting in the creation of over 20 new Legal request workflows including contract lifecycle management, compliance-related internal assessments, and data privacy vendor risk management processes• Managed and executed strategic cross-functional projects for senior management through to success on time and under budget• Elevated legal knowledge management by implementing Notion to empower business stakeholders with critical legal and compliance materials such as templates and trainings• Maintained company-wide quarterly trainings on compliance topics, legal processes, and tool implementations• Advised marketing teams on marketing compliance topics and reviewed customer-facing content for compliance with FTC regulations• Provided Operations teams with guidance on industry regulations and acted as compliance stakeholder in the development of over 10 new products per year• Led a team of customer service professionals in the management of legally-escalated customers (i.e. recall, warranty, returns)

New York, New York, United States

• Established Legal team and created new legal operations practices and standards• Defined Legal team’s KPIs; built dashboards to capture data and metrics reporting directly to senior management• Built and managed over 10 new tech-enabled Legal request workflows, such as contract lifecycle management, IP management, marketing compliance review, and litigation/matter management, using project management tools such as Asana and Zapier• Created new Legal Wiki webpages to empower business stakeholders with critical legal and compliance materials such as templates, playbooks, and trainings• Developed and presented company-wide quarterly compliance and legal trainings addressing various legal and compliance-related topics to key business stakeholders• Advised marketing teams on marketing compliance topics and reviewed customer-facing content for compliance with FTC regulations• Provided Operations teams with guidance on industry regulations and acted as compliance stakeholder in the development of over 6 new compliant products per year• Member of Diversity, Equity, and Inclusivity Board Committee

Jersey City, Nj

• Led implementation of new legal management system for portfolio of 35+ small-/mid-size law firm clients per quarter• Consulted and collaborated with clients regarding best legal operations practices, collected business requirements, identified critical efficiency opportunities, and advised on strategic solutions• Managed client implementation experience; monitored client dashboards and reported data to senior leadership on a weekly basis• Proactively identified and resolved client roadblocks, utilizing internal resources and providing creative solutions• Collaborated with internal departments and teams to develop client implementation and training program • Developed internal Implementation Consultant onboarding guidance handbook and training videos.

Clark, Nj

• Managed and participated in the collaborative review of OTC and cosmetic product advertising materials to ensure compliance with FDA regulations• Analyzed complex data sets, scientific reports and consumer insights for use in creating and maintaining catalog of hundreds of beauty product dossiers to support marketing claims and content• Built in-house marketing compliance request-tracking tool using SharePoint, streamlining business operations and implementing tool at global scale• Developed claims substantiation guidance materials and led quarterly training sessions for marketing teams• Prepared internal product dossiers for senior management using scientific, clinical, and consumer reports

Morristown, Nj

• Built in-house pharmaceutical licensing tool to track required applications/renewals and managed over 150 licenses per year serving internal and client senior management• Advised internal and client senior management clients of regulatory developments, created collaborative strategic compliance roadmaps, and drove compliance initiatives to success on time and under budget• Supervised regulatory compliance external and internal assessments of warehouse facility and actioned any resulting requests through to successful completion• Compiled, analyzed, and presented federal and state regulatory research for senior management teams• Maintained successful internal and external business relationships across senior management teams

Madison, New Jersey

• Supported 3 partner-level attorneys directly by preparing court filings, managing document productions, and completing legal research using LexisNexis and WestLaw• Assisted attorneys in managing the matter lifecycle, ensuring adherence to standard billing practices and critical deadlines• Organized and managed the discovery process, including exhibit production and document and information exchange• Prepared clients and expert witnesses for depositions• Managed monthly legal billing process, including invoicing and account reconciliation, for office of 5 partner-level attorneys and 4 support staff

Belvidere, New Jersey

• Conducted client intake interviews to determine eligibility for State-appointed diversion programs and Public Defense representation;• Compiled, analyzed, and presented legal research and State evidentiary reports;• Maintained internal client information database and files; and,• Completed various administrative tasks.