Brian Carroll Email and Phone Number
Brian Carroll work email
- Valid
- Valid
- Valid
Brian Carroll personal email
SYSTEMS ANALYSIS & DEVELOPMENT | PROJECT MANAGEMENT | ORGANIZATIONAL LEADERSHIPEstablishes, leads, and supports technical organizations responsible for developing and delivering IT management services. Develops technology policies, best practices and methodologies to align with corporate and stakeholder needs and maximize overall business and system performance. Professional strengths include strong experience in project management, team leadership, change management, risk management, standards development, and directing technology implementation and support efforts. Notable professional achievements include:**Led all operational and technical efforts to transition a large-scale enterprise support model from a US-based support model to a global support model.**Managed the planning and implementation of disaster recovery solutions for enterprise-level customers, ensuring business and system continuity across all customer accounts.**Directed a cross-functional global team of engineers responsible for delivering IT solutions throughout multiple industries, leading the development and support of highly customized systems.
Micro Strategies Inc.
View- Website:
- microstrat.com
- Employees:
- 153
-
Service ManagerMicro Strategies Inc. Nov 2018 - PresentParsippany, New Jersey
-
Technical Service Delivery ManagerSungard Availability Services Jan 2017 - Nov 2018Carlstadt, New Jersey*Manage cross-functional teams supporting customer disaster recovery tests and disaster events on Windows, Unix, Mainframe, Network, and Backup platforms; ensure that service delivery efforts meet corporate quality and productivity targets.*Lead engineering teams responsible for the optimization and delivery of disaster recovery processes for Fortune 500 clients across multiple industries, while also providing hands-on support to Windows, Storage and Backup solutions when required.*Collaborate with customer service and sales teams to provide technical and operational expertise in all aspects of availability services in alignment with customer requirements. *Lead continuous improvement projects designed to reduce defects and improve customer experiences and also enhance the company service delivery model.*Prioritize and delegate workload to ensure proper coverage of disaster recovery tests and disaster events. *Develop and deliver training plans for new and existing engineers to educate teams on how to manage customers’ technology needs. -
Technical Service Delivery Platform LeadSungard Availability Services 2015 - 2017Carlstadt, New Jersey*Managed day-to-day efforts of the global Wintel engineering team; scheduled shifts to provide 24x7 coverage of customer events, ensuring that customer environments were configured to meet all technical and contractual requirements, serving as single point-of-contact for all customer service issues. *Delivered engineering support to local and global engineering teams, assisting in the configuration and implementation of Commvault, Netbackup, Windows, and VMware solutions, including develop recovery procedures as needed.*Worked on the global transformation team to transition the Recovery Services business from a US-based model to a global model. *Traveled to Pune India to oversee training and daily operations of offshore teams.
-
Technical Service Delivery EngineerSungard Availability Services 2012 - 2015Carlstadt, New Jersey*Implemented and supported Intel-based disaster recovery tests, configured and administered Dell and HP server hardware, SAN and LAN connectivity, configuration, while also supporting Windows and ESX server operating systems.*Developed and delivered the storage area networking portion of disaster recovery tests; configured IBM, EMC and Hitachi disk storage, IBM and STK tape libraries, and zoning host systems to storage devices. *Interfaced with new and existing customers prior to scheduled events to ensure that SungardAS solutions aligned with technical and contractual requirements.*Conducted disaster recovery tests for managed recovery program customers; setup servers, restored databases and systems files, and developed recovery procedures.
-
Senior Systems EngineerIt By Design 2011 - 2012Greater New York City Area*Supported all aspects of hardware, software, and network implementation, administration, and support; ensured the availability, operability, and stability of all technology assets.*Configured and administered Windows and VMware servers, SAN/LAN architectures, an Active Directory environment, and Exchange platforms.*Implemented and administered systems according to business requirements and industry best practices to ensure the stable, secure operation of enterprise networks.*Interfaced with management and users as top-level escalation point for technology support incidents.*Delivered computer support services to achieve all Service Level Agreements (SLAs) through the effective management and closure of support requests.*Researched and recommended new technologies to achieve improved operational performance while controlling and reducing the costs of technology operations across the enterprise. -
Intel/Storage - It SpecialistIbm Business Continuity And Resiliency Services 2009 - 2011Sterling Forest Ny*Implemented and supported Intel-based disaster recovery tests for commercial customers in the financial, entertainment, government and manufacturing sectors; achieved a 95% customer satisfaction rate. *Implemented storage area networking portions of disaster recovery tests across multiple platforms. *Performed customer data recoveries in diverse hardware platforms, including physical and virtual environments. *Conducted maintenance, upgrades and repairs of Business Continuity and Recovery Services (BCRS) equipment to ensure availability of systems.
-
Systems AdminGranite Associates/Gerry Foundation 2007 - 2009Bethel New York
-
Intel/Storage - It SpecialistIbm Business Continuity And Resiliency Services 2005 - 2007Sterling Forest, Ny
-
Global Transition SmeIbm Global Services - End User Services 2004 - 2005
-
Strategic Outsource Contract Helpdesk Team LeadIbm Global Services - End User Services 1999 - 2004Fishkill Ny
Brian Carroll Skills
Brian Carroll Education Details
-
Alfred State CollegeComputer Technology
Frequently Asked Questions about Brian Carroll
What company does Brian Carroll work for?
Brian Carroll works for Micro Strategies Inc.
What is Brian Carroll's role at the current company?
Brian Carroll's current role is Technology Manager leads initiatives to develop, implement, administer, and support IT Service Delivery solutions..
What is Brian Carroll's email address?
Brian Carroll's email address is br****@****das.com
What schools did Brian Carroll attend?
Brian Carroll attended Alfred State College.
What skills is Brian Carroll known for?
Brian Carroll has skills like Disaster Recovery, Windows Server, Vmware, Servers, Business Continuity, Microsoft Exchange, Troubleshooting, Virtualization, Storage Area Networks, Networking, Computer Hardware, Vmware Esx.
Who are Brian Carroll's colleagues?
Brian Carroll's colleagues are Dave Myers, Letty Dempsey, Ricarda Richard, Dan Showers, Francine Accardi, Carlos Gabriel Herrera Bellido, Pete Ingrasci.
Not the Brian Carroll you were looking for?
-
Brian Carroll
Greater Boston4oldmutualus.com, omam.com, bsig.com, icloud.com -
Brian Carroll
Pittsburgh, Pa4bnymellon.com, gmail.com, gmail.com, bnymellonwealthmanagement.com14 +195454XXXXX
-
Brian Carroll
New York, Ny7meclabs.com, tinypass.com, usa.net, gmail.com, ge.com, gsb.columbia.edu, m13.co4 +191769XXXXX
-
1brcarroll.com1 +150331XXXXX
-
Brian Carroll
Winfield, Il
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial