Brian Carter Email & Phone Number

Brian Carter is a Client Relations Manager at Aimic Inc. at Aimic Inc..

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  Client Relations Manager

  Aimic Inc.

  Jan 2011 - Present

  1. Client Relationships: Establish sound relationships and regular contact with assigned client personnel. Create an openness with those personnel that encourages them to share any issues or concerns with you, understanding that you are their advocate for solving problems and assuring that we provide services that best meets their particular needs. 2. Problem Avoidance & Solving: Keep others within Aimic fully informed of issues and situations that effect client satisfaction and that affect our internal departments’ ability to perform their functions. Liaise with both clients and internal departments to solve problems and improve communications and services. 3. Data Management: Assure that data maintained on clients and their requirments are accurate, up-to-date, timely, and accessible to internal departments. This includes maintaining case handling instructions, client contact information, employee data, and other information relevant to service delivery; securing client contracts; and providing the management team with the information necessary to perform accurate renewal underwriting/profitability management. 4. Business Building: Gain customer commitment to Aimic services. Seek consultant placement in order to increase revenue and profitability of each account.

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  North Carolina Agricultural And Technical State University

  Industrial Technology