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Brian Carter is listed as Access Control at Otakorp at Otakorp, a company with 63 employees, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Brian Carter.
Brian Carter previously worked as Access Control at Otakorp and Collectible Brokers at Self Employed. Brian Carter holds Associate Of Arts And Sciences (Aas), Automobile/Automotive Mechanics Technology/Technician from Community College Of Philadelphia.
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Twenty years of customer service experience focusing on providing the highest degree of customer service. Throughout this I have kept up to date with the latest technologies as well as keep from being stagnant in my approach to people. Working in an ever changing business environment has kept me open to new possibilities as well as kept my problem solving skills sharp. It is my belief that in order for to be successful in this current environment one must do more than just the minimum for a customer. One must anticipate problems on the horizon and be versed enough to bring up the questions a customer may not think to ask and to this end one must not only be technically able but must also have the ability to just talk to a customer and put them at ease. I have a record of utilizing these skills and teaching them to staff in order to facilitate team excellence..
Listed skills include Customer Service, Sales, Automotive, Customer Satisfaction, and 18 others.
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A career timeline built from the work history available for this profile.
Greater Philadelphia Area
Train staff in conflict resolution techniques.Increase guest satisfaction and customer approval indexAssist in developing new team training strategiesLaunch procedure to ease integration of new hiresIncrease department productivityResponsible for Customer de-Escalation
Philadelphia
Developed and maintain client relationships Negotiate final price of product Arrange for transportation and delivery of product Resolved seller/buyer conflict Assess product value Maintain client records and accounts
Horsham, PA
Responsible for Account Forensic AnalysisResponsible for taking incoming calls from users and generating an activity report.Accumulated a call resolution rate of 95 percent which is still the highest in company history.Responsible for generating action tickets based on incoming user calls and then seeing those tickets through to resolution.Responsible for.
Bala Cynwyd
Trained staff in customer relation skills Supervised employee work and maintained good working conditions Trained entry level management candidates Handled customer escalation through technical education Tracked daily, weekly, and quarterly goals and exceeded them Exceeded daily service goals by an average of 15% in 2014 Matched work assignments to.
Blue Grass
Maintain Customer records Scheduled work-flow to facilitate efficient use of labor Point of contact for customer complaints and conflict resolution. Point of contact for employee communication Responsible for location meeting goals set daily basis Communication liaison between consumers and company Matched work assignments to staff per their.
Devon
Developed and maintained relationship with vendors Lead district in Net Percentage Sales Developed and maintained store procedures Developed protocol for facilitating customer satisfaction via accountability check procedures Ensured technicians’ compliance with established procedures and standards Trained associates in proper customer care skills.
Devon PA
Trained staff in customer relation skills Supervised employee work and maintained good working conditions Trained entry level management candidates Handled customer escalation through technical education Tracked daily, weekly, and quarterly goals and exceeded them Exceeded daily service goals by an average of 15% in 2011 Matched work assignments to.
Other employees you can reach at otakon.com. View company contacts for 63 employees →
Suzannah Alexander
Colleague at Otakorp
Knoxville Metropolitan Area, United States
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JD
John-Michael Dorchak
Colleague at Otakorp
Washington, District Of Columbia, United States, United States
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JB
James Burns
Colleague at Otakorp
Pittston, Pennsylvania, United States, United States
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BA
Bella Atwood
Colleague at Otakorp
Brookhaven, Pennsylvania, United States, United States
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MR
Mike Rayes
Colleague at Otakorp
Lebanon, Tennessee, United States, United States
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JH
John Hoelscher
Colleague at Otakorp
Columbus, Ohio, United States, United States
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AK
Andrea Konecki
Colleague at Otakorp
Grand Rapids, Michigan, United States, United States
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RR
Ryan Raynor
Colleague at Otakorp
Charleston County, South Carolina, United States, United States
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EK
Ethan Kick
Colleague at Otakorp
Norcross, Georgia, United States, United States
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VE
Vince Elder
Colleague at Otakorp
Baltimore, Maryland, United States, United States
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Graduated from the Automotive program and currently returning to start my degree in Business Administration
Completed study with hands on course for Automotive Technologies. Developed practical skills in diagnosis, and repair for all major.
Quick answers generated from the profile data available on this page.
Brian Carter works for Otakorp.
Brian Carter is listed as Access Control at Otakorp at Otakorp.
Brian Carter is based in Philadelphia, Pennsylvania, United States while working with Otakorp.
Brian Carter has worked for Otakorp, Self Employed, Comcast, Sts Tire And Auto, and Ryder System, Inc..
Brian Carter's colleagues at Otakorp include Suzannah Alexander, John-Michael Dorchak, James Burns, Bella Atwood, and Mike Rayes.
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Brian Carter holds Associate Of Arts And Sciences (Aas), Automobile/Automotive Mechanics Technology/Technician from Community College Of Philadelphia.
Brian Carter is listed with skills including Customer Service, Sales, Automotive, Customer Satisfaction, Customer Retention, Management, Microsoft Excel, and Strategic Planning.
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