Brian Jacobi Email & Phone Number

Denver, CO, US

San Francisco, California, US

San Francisco, California, US

San Francisco, California, US

- Served as Solutions Architect on enterprise level Salesforce.com engagements utilizing a wide-range of Salesforce clouds, custom applications, packages, AppExchange products and a variety of middleware and 3rd party tools - Documented business processes, created functional and technical specifications for large project implementations- Defined system.

Plano, Texas, US

Implemented Salesforce.com CRM and Professional Services Automation systems.- Served as Solution Lead on large project engagements- Provided leadership to large project teams and participated in all areas of the SDLC- Led and facilitated meetings such as sprint planning sessions, internal and external scrums- Worked directly with clients to scope new.

Plano, Texas, US

- Designed, developed and configured solutions on the Force.com platform- Leveraged FinancialForce to extend professional services automation capabilities to clients- Created documentation to support business requirements, business processes, training and deployment procedures- Performed analysis of complex issues, systems and processes- Demonstrated.

Ashburn, Virginia, US

Managed, supported and maintained Fruition Partners’ information technology services. Salesforce.com:- Served as Team lead of the Salesforce internal implementation and participated in all areas of the SDLC- Provided extensive guidance, insight and intelligence to the business on capabilities of Salesforce- Scoped and designed solutions for all areas of.

Ashburn, Virginia, US

Administered, configured and developed on the Force.com platform with a significant focus on the Marketing and Sales Cloud. - Migrated the sales organization from ServiceNow to Salesforce- Implemented and configured Marketo- Built processes leveraging the Force.com security model, relationships, workflows and 3rd party products - Developed Apex classes.

Chicago, IL, US

Administered, configured and maintained a suite of IT systems which enabled me to develop automation and reporting solutions for the business. - Migrated the entire business from SharePoint 2007 to SharePoint 2010- Provided development and administrative support to all SharePoint farms- Provided business intelligence through tools such as SQL Server.

Chicago, IL, US

Heavily focused on implementing and developing new and existing ITSM processes.- Implemented, Improved and developed processes such as employee lifecycle management, change and release management, problem management, purchasing, root cause analysis and task management- Implemented service management systems including BMC Footprints, Jira and Redmine.

Chantilly, VA, US

Empowered by management to pursue analysis and automation projects, which exposed me to a diverse range of technologies and problems- Administered and trained users in BMC Remedy- Led an asset automation project which enabled the firm to understand its hardware assets and value- Supported the firm’s software and hardware configuration items - Maintained.