Brian Joseph Email & Phone Number

Los Angeles, Ca

System administrator and business process SME for Nike, Jordan, Nike Sports Marketing, Dakine, and Vertra brands, aligning FlexPLM system functions and enhancements and Oracle integrations with all aspects of the JR286 business processManaged new FlexPLM enhancement projects, collaborating with internal business leads and leading team of 2 consulting partners on new system configurations and process updates Led team of 3 operations analysts and interns in training and supporting user base of 100+ employees across 5 countries, including Zendesk support tickets, refresher sessions, and system guidesOnboarded Dakine brand into JR286 systems, including FlexPLM configurations, product data import, and business process change managementActed as technical and business process advisor for JR teams including Product Line Management, Engineering and Development, Sourcing, Purchasing, and Sales OperationsLed troubleshooting around data queues and TRC and AWS integration, worked with Oracle DBA on data mapping and new report creation to support businessProvided data analysis and solutions to multiple teams, helping to facilitate on-time delivery of calendar milestones and reduce data issues that were negatively impacting go-to-market processCollaborated with Nike Global Licensee Partner team on financial reporting, contract management, and product data alignment

Maintained data integrity between JR286 and Nike systems to ensure accurate reporting across businessesWorked alongside ArcherGrey consulting team and JR286 SME’s to launch FlexPLM systemManaged user training and support, change management, and analyzed trends in user issues and feedback to drive new configurations and updatesSupported Product Management team with system process, maintained internal data libraries, and worked with Oracle IT team on system and product data updates

Managed up to $8 million of open B2B orders for accounts ranging from mom-and-pop stores to national chains, handled shipping across US-Canadian border as well as drop shipments from factories direct to Hurley and FOX subsidiaries in Europe, South America, Africa, and AustraliaPerformed sales operations and support such as order reporting, yearly and quarterly sales reports and analysis, coordinating samples distribution, addressing MOQ’s with customers, and new account setupAssisted with Operations and Procurement, including demand planning, shipment forecasting, and international drop ship coordination including shipment and customs paperworkManaged late stages of product development and buy-ready processManaged billing, collections, and aging for international customersActed as liaison between customers, international JR286 offices, and vendorsTrained new employees in policies, procedures, and technical systems

Davis, Ca

Worked with turf management specialists across the UC Davis campus in projects including landscaping, irrigation, and game-day duties for UC Davis sports. Performed administrative duties for department and trained incoming student employees.