Brian Grant Email & Phone Number

Dallas-Fort Worth Metroplex

Accelerating Financial Industry innovation via Cloud, AI, Bots, Journey mapping and CX. Capturing, creating and sharing Best Practice, Lessons Learned, ROI, Value Calculators, white papers, use cases, etc.. along the way. Specialize in defining a path to transform to modern technologies with our customers while showing value and embracing change along the.

Dallas/Fort Worth Area

Guiding business leaders through transformation & innovations

Dallas/Fort Worth Area

Charter member of Cloud transformation team focused on modernizing enterprise customer's technology by leveraging cloud solutions. This included establishing governance, change management protocols, organization structures, redefining support and training,... end to end culture and technology transformation for our customers while showing value and success.

Dallas/Fort Worth Area

Responsible for defining and driving successful transformations within the Financial vertical of our enterprise/global clients. Developed a holistic approach for modernization of legacy platforms embodying culture, org. structure, training, support, change management and all LOBs on their journey rather than just focusing on the technology sold

Dallas/Fort Worth Area

Redefined CSM program towards a relationship management vs proactive support. Redefined relationship focus on the following solutions and implemented the programs:Partners with Executives and C levels to form a vision in the following categories: -- Digital Channels, Unified Communications, Mobile and Social Media. -- Workforce, Performance and Quality.

Europe

Specialized in the migration of technologies within Banking, Finance and Insurance clients globally. New innovative solutions developed in Cloud and SaaS models to allow our ETL process to enable our Big Data solutions to be restructure for an optimized Omni an Digital Self Service solution. This was ground breaking for our clients allowing them to move.

London, United Kingdom

Charter member in establishing a transformation team for our M&A clients in need of modernization of their technology along with their culture.Hired and reported to C level as neutral party between IT and Ops organizations to establish a new vision for their business. Primarily role: Coaching and mentoring Senior Leadership team in deciding future.

Manchester, United Kingdom

Led IBM team and internal resources (200+) to perform an ETL transformation in preparation for Cloud while the company transitioned into it's new charter. Underlying focus during the transformation was to accelerate the potential in leveraging the new CRM for Digital Channels and Fintech solutions. Success resulted in future engagements in South Africa.

London, United Kingdom

M&A Consolidation and Transformation: Recruited to transform the culture and technology to modern platform for 4 banks becoming 1: Lloyds, TSB, Halifax and Bank of Scotland. Known as Lloyds Banking Group today. Challenges consisted of legacy platforms, aging technology, and culture adoption to change.

Primary role: Developed Contact Center solutions for the Credit Card division that became the standard for NA Consumer Group and later Citi global. Throughout this journey responsibilities included: Budget/Funding, Team recruitment, Negotiations, Executive sponsorship, Governance, Risk, Audit, Compliance, Security, Program and Product Management etc.. What.

Primary focus: providing evaluations and support for the companies' infrastructure during Mergers and Acquisitions. Prior to acquiring a company, we were sent in to perform due diligence on the IT infrastructure. Our results would be used to define funding for the Merger, Innovative, Direction, and consolidation post merger. After purchase, we would.

Irving, Texas, United States

A program sponsored by the CEO to cross train the subject in all LOBs and products within the company in preparation of taking an IT role

Bachelor'S Degree, Management Information Systems And Services

Activities and Societies: Worked for Dean of Computer Science in developing high speed Infrastructure for SIP and Hosting/Cloud solutions..

Bachelor Of Business Administration - Bba, International Finance

Activities and Societies: Sigma Chi

Computer Science, Computer Science

Activities and Societies: Sigma Chi, Interfraternity Council (IFC)