Brittany Ward Email & Phone Number

Seattle, Washington, United States

*Continuation of my time at PlayNetwork via acquisition • Working closely with large, recognizable, global brands in the retail, restaurant, hotel & beauty markets to understand demographic, their identity & goals to create a music strategy using that brand knowledge • Create & maintain genre-based playlists used for global brands as well as small businesses. Genres include: pop, rap, EDM, country, dance pop• Curate on-brand bespoke music playlists for large global accounts with continued research in pop culture & trends

Seattle, Washington, United States

• Working closely with large, recognizable, global brands in the retail, restaurant, hotel & beauty markets to understand demographic, their identity & goals to create a music strategy using that brand knowledge • Create & maintain genre-based playlists used for global brands as well as small businesses. Genres include: pop, rap, EDM, country, dance pop• Curate on-brand bespoke music playlists for large global accounts with continued research in pop culture & trends

Redmond, Wa

• Reviewed around 4,000 songs a year, many of which are placed in large brand accounts• Researched & handpicked music for well-known fashion, cosmetic & hospitality clientsboth domestically & internationally• Worked within Apple Music For Business platform to curate & deliver music to clients

Redmond, Wa

• Supervised a team of 15+ representatives who were answering customer inquiries via phone & e-mail• System Matter Expert (SME) on music systems (both proprietary equipment & resold) as well as system platforms such as SalesForce, Epicor & other internal systems• Lead training classes on all PlayNetwork & SiriusXM For Business processes & procedures

Redmond, Wa

• Created & cancelled customer accounts, contracts & orders• Updated credit card information, ran payments & settled payments via an online credit card system• Researched billing inquiries on customer accounts & created credit/refunds/rebills to reconcile their account

Redmond, Wa

• Completed 60+ phone calls & e-mails a day with direct customer interaction• Created solutions with high touch brand customers such as Starbucks, Victoria's Secret, Bath & Body Works, Nike & more• Used CRM software such as SalesForce, Epicor & more

Greater Seattle Area

• Work in a fast-paced environment, while updating a live playlist, Twitter & Facebook• Retrieve all albums the DJ will consider playing for their show, as well as knowing current rotation albums• Prepare bands & the KEXP crew for a comfortable, live on-air performance, which are viewed in archives thousands of times

Seattle, Wa

• Planning & executing exclusive events• Arrange concerts with local & regional hip-hop artists • Control live soundboard & live stream over the air during these shows

Pullman, Wa

• Updated weekly charts & adds of music for a CMJ system• Managed a group of radio hosts in the hip-hop music section of the station• Used social media to make connections with artists, which lead to interviews later listened to over 3,000 times via Soundcloud

Pullman, Washington

• Utilized specific equipment to run a live show every week• Communicated with musical artists to release their new music on the air• Promoted my own show, the radio station and communicated with musical artists through the use of social media**Interviews include: Blue Scholars, The Physics, Brothers From Another, Grynch, J. Pinder, Eighty4 Fly, Dyme Def, Sam Lachow, GMK, The Good Sin, Kenan Bell & Mike Champoux

Pullman, Wa

• Gained an understanding of NWPR & NPR programming in order to successfully seek out businesses appropriate for the stations• Researched businesses and gained an understanding of NWPR demographics to best match donors• Sought out businesses on an individual basis to obtain a personal sales relationshipvision and ideals

Pullman, Wa

• Exponentially increased the amount of interactions on all social media platforms• Obtained tickets at door while simultaneously assisting artists backstage• Gained community awareness of the venue in the area that was not previously known

Pullman, Washington

• Managed a team of marketing assistants in their daily tasks• Wrote press releases for upcoming events in the building utilizing AP Style and journalistic writing techniques• Created digital signage & media using Photoshop & InDesign, utilizing specific brand identity