Brittany Ward Email & Phone Number

Seattle, Washington, United States

• Continuation of my time at PlayNetwork via acquisition
• Working closely with large, recognizable, global brands in the retail, restaurant, hotel & beauty markets to understand demographic, their identity & goals to create a music strategy using that brand knowledge
• Create & maintain genre-based playlists used for global brands as well as small businesses. Genres include: pop, rap, EDM, country, dance pop
• Curate on-brand bespoke music playlists for large global accounts with continued research in pop culture & trends

Seattle, Washington, United States

• Working closely with large, recognizable, global brands in the retail, restaurant, hotel & beauty markets to understand demographic, their identity & goals to create a music strategy using that brand knowledge
• Create & maintain genre-based playlists used for global brands as well as small businesses. Genres include: pop, rap, EDM, country, dance pop
• Curate on-brand bespoke music playlists for large global accounts with continued research in pop culture & trends

Redmond, WA

• Reviewed around 4,000 songs a year, many of which are placed in large brand accounts
• Researched & handpicked music for well-known fashion, cosmetic & hospitality clientsboth domestically & internationally
• Worked within Apple Music For Business platform to curate & deliver music to clients

Redmond, WA

• Supervised a team of 15+ representatives who were answering customer inquiries via phone & e-mail
• System Matter Expert (SME) on music systems (both proprietary equipment & resold) as well as system platforms such as SalesForce, Epicor & other internal systems
• Lead training classes on all PlayNetwork & SiriusXM For Business processes & procedures

Redmond, WA

• Created & cancelled customer accounts, contracts & orders
• Updated credit card information, ran payments & settled payments via an online credit card system
• Researched billing inquiries on customer accounts & created credit/refunds/rebills to reconcile their account

Redmond, WA

• Completed 60+ phone calls & e-mails a day with direct customer interaction
• Created solutions with high touch brand customers such as Starbucks, Victoria's Secret, Bath & Body Works, Nike & more
• Used CRM software such as SalesForce, Epicor & more

Greater Seattle Area

• Work in a fast-paced environment, while updating a live playlist, Twitter & Facebook
• Retrieve all albums the DJ will consider playing for their show, as well as knowing current rotation albums
• Prepare bands & the KEXP crew for a comfortable, live on-air performance, which are viewed in archives thousands of times

Seattle, WA

• Planning & executing exclusive events
• Arrange concerts with local & regional hip-hop artists
• Control live soundboard & live stream over the air during these shows

Pullman, WA

• Updated weekly charts & adds of music for a CMJ system
• Managed a group of radio hosts in the hip-hop music section of the station
• Used social media to make connections with artists, which lead to interviews later listened to over 3,000 times via Soundcloud

Pullman, Washington

• Utilized specific equipment to run a live show every week
• Communicated with musical artists to release their new music on the air
• Promoted my own show, the radio station and communicated with musical artists through the use of social media**Interviews include: Blue Scholars, The Physics, Brothers From Another, Grynch, J. Pinder, Eighty4 Fly, Dyme.

Pullman, WA

• Gained an understanding of NWPR & NPR programming in order to successfully seek out businesses appropriate for the stations
• Researched businesses and gained an understanding of NWPR demographics to best match donors
• Sought out businesses on an individual basis to obtain a personal sales relationshipvision and ideals

Pullman, WA

• Exponentially increased the amount of interactions on all social media platforms
• Obtained tickets at door while simultaneously assisting artists backstage
• Gained community awareness of the venue in the area that was not previously known

Pullman, Washington

• Managed a team of marketing assistants in their daily tasks
• Wrote press releases for upcoming events in the building utilizing AP Style and journalistic writing techniques
• Created digital signage & media using Photoshop & InDesign, utilizing specific brand identity