Bryan Young Email & Phone Number
Who is Bryan Young? Overview
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Bryan Young is listed as Technical Program Manager at Chime, a company with 2260 employees, based in San Antonio, Texas, United States. AeroLeads shows a matched LinkedIn profile for Bryan Young.
Bryan Young previously worked as Quality Program Manager, Machine Learning at Chime and Quality Program Manager, Machine Learning at Apple. Bryan Young holds Comptia A+ from California Technical Academy.
Email format at Chime
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About Bryan Young
With over 15 years of experience in customer service and contact center roles, I specialize in enhancing operational efficiency and improving user satisfaction. I have a strong track record in implementing quality assurance measures, particularly in Natural Language Processing (NLP) and Machine Learning (ML). My passion is leveraging innovative technologies to deliver customer-centric solutions and drive continuous improvement in the customer service industry.
Bryan Young's current company
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Bryan Young work experience
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Quality Program Manager, Machine Learning
Current
Quality Program Manager, Machine Learning
Led the Quality Program for machine learning initiatives within AppleCare call centers, ensuring seamless integration and optimization of ML technologies to enhance customer support experiences. Implemented strategies to evaluate and improve the effectiveness of ML models in resolving customer issues, driving efficiency and satisfaction metrics.
Operations Investigation Analyst
Adept in thorough probing, relationship building/repairing, and meticulous documentation, successfully gathered essential information from customers as requested by AppleCare Engineering. Delivered comprehensive support while ensuring seamless communication and resolution throughout the process.
Safety, Security & Privacy Senior Advisor
Led the safety, security, and privacy initiatives at Apple, ensuring compliance with industry regulations and implementing innovative strategies to safeguard user data. Provided senior-level guidance and expertise to cross-functional teams, fostering a culture of safety, security, and privacy excellence across the organization.
Technical Support Tier 2 Advisor
Provided expert assistance to customers facing complex technical issues, ensuring timely resolution and superior customer satisfaction. Leveraged in-depth knowledge of Apple products and systems to collaborate with cross-functional teams in developing effective solutions and enhancing product performance.
Retail
Experienced Apple retail professional with a demonstrated track record in sales, repairs, inventory management, and visual merchandising. Successfully delivered exceptional customer experiences while maintaining the highest standards of product presentation and operational efficiency.
Colleagues at Chime
Other employees you can reach at chimecard.com. View company contacts for 2260 employees →
Brandi Awbrey
Colleague at Chime
San Francisco Bay Area, United States
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Royce Ouellette
Colleague at Chime
Seattle, Washington, United States, United States
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PR
Paul Ryan
Colleague at Chime
Beaverton, Oregon, United States, United States
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MS
Megan Sheridan
Colleague at Chime
Dublin, County Dublin, Ireland, Ireland
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AS
Ashley Shaver
Colleague at Chime
Lenoir City, Tennessee, United States, United States
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PS
Peter Smyrniotis
Colleague at Chime
Chicago, Illinois, United States, United States
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AC
Adrian Cervantes
Colleague at Chime
Walnut Creek, California, United States, United States
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JZ
Justin Zulkifli
Colleague at Chime
Bakersfield, California, United States, United States
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DF
David Feber
Colleague at Chime
Greater Chicago Area, United States
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AM
Angela Morin
Colleague at Chime
Henderson, Nevada, United States, United States
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Bryan Young education
Comptia A+
High School/Secondary Diplomas And Certificates
Frequently asked questions about Bryan Young
Quick answers generated from the profile data available on this page.
What company does Bryan Young work for?
Bryan Young works for Chime.
What is Bryan Young's role at Chime?
Bryan Young is listed as Technical Program Manager at Chime.
Where is Bryan Young based?
Bryan Young is based in San Antonio, Texas, United States while working with Chime.
What companies has Bryan Young worked for?
Bryan Young has worked for Chime and Apple.
Who are Bryan Young's colleagues at Chime?
Bryan Young's colleagues at Chime include Brandi Awbrey, Royce Ouellette, Paul Ryan, Megan Sheridan, and Ashley Shaver.
How can I contact Bryan Young?
You can use AeroLeads to view verified contact signals for Bryan Young at Chime, including work email, phone, and LinkedIn data when available.
What schools did Bryan Young attend?
Bryan Young holds Comptia A+ from California Technical Academy.
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