Likha is a traditional Tagalog (Filipino) word that means ‘to create’ or creation. At its core, Likha Careers exists to help create a world where people of all walks of life have the opportunity to participate in a positive and rewarding career where happiness, pride, and financial security are achieved. We do this through thoughtful, people-centric career services.

CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. Our managed teams have experience in hundreds of AI projects and can process data with high accuracy using virtually any tool. As an impact sourcing service provider (ISSP), CloudFactory creates economic and leadership opportunities for talented people in developing nations. Trusted by 360+ happy clients, we enrich data for the world’s top autonomous vehicle companies and process millions of tasks a day for innovators including Microsoft, Hummingbird, Ibotta, Luminar, and nuTonomy.We are a global workforce of 7,500+ talented individuals, with offices in the U.S., U.K., Nepal, and Kenya.

• Manage the day-to-day operations of the 74-person Crowd Recruiting team at Appen.• Work closely and collaboratively with Service Delivery stakeholders to ensure that project staffing goals are met.• Overall accountability in building and maintaining a global crowd of over 1 million skilled workers in 130+ countries and expertise in 180+ languages to staff 500+ active projects.​​​​​​​Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over 1 million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations in 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.

• Lead a team of recruiters to provide direction, instructions, and guidance in the execution of strategic crowd recruiting operations in North America, South America, and Asia.• Develop strategies in ensuring quality of work, sharing of best practices, and exceeding client expectations. • Provide mentoring to team members that includes communicating team goals and identifying areas for training and development.• Manage the continuous improvement of creative, effective, cost-effective sourcing strategies through tracking, monitoring, and analyzing applicant traffic in assigned markets.• Build and maintain a pipeline of applicants to respond quickly to project needs and the growth of the business.

• Research effective sources for active and passive high-volume global recruiting in assigned markets.• Regularly post and update job adverts on employment websites and social media platforms.• Evaluate applicant qualifications by conducting phone interviews and relevant assessments, verifying previous job experiences, and matching skills to project requirements.• Maintain constant email communication with applicants throughout the recruiting process.

• Analyze search results for a major search engine to ensure that they are comprehensive, accurate, timely, spam-free, and relevant to users' intent.• This is an Independent Contractor position.

• Subject Matter Expert in technical, billing, and sales processes for North America's biggest telecommunications company.• Assist premise technicians over the phone during installation or repair visits.• Conflict resolution and de-escalation.• Customer retention.Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. Headquartered in Rochester, New York, it is one of the world's largest independent business process outsourcing (BPO) companies, employing over 40,000 professionals covering 40 operation centres and business operations located in the US, Canada, Mexico, Colombia, Jamaica, the United Kingdom, Bulgaria, Egypt, India, the Philippines, Malaysia, the United Arab Emirates and China.

• Customer-facing representative for one of North America's largest telecommunications companies.• Expert technical support for IPTV, DSL, and VOIP technologies.• Trained in billing and sales.