Casey Leclaire Email & Phone Number

Denver, Colorado, United States

Facilitate catering between 60,000+ catering partners and 80,000+ customers.Take 25+ phone calls per day providing quality customer service to our customers and catering partners, ensuring catering orders are fulfilled successfully.Manage multiple order-related tasks often requiring quick, analytical thinking and organization.Optimize our catering partner’s accounts to increase order volume.Consistently recognized as a top performer using company wide, standardized metrics.

Assist Account Managers in supporting our most strategic brands and ensure they are set up for success. Track performance and provide in depth reporting for our Catering Partners, providing data-driven recommendations for improvement.Provide coaching and guidance to new Account Specialists and Task Specialists within our Pod. Worked on ancillary projects for Partner Success such as improving the Account Transfer Process and the creation of the Account Transfer Role, Zendesk Roll… Show more Assist Account Managers in supporting our most strategic brands and ensure they are set up for success. Track performance and provide in depth reporting for our Catering Partners, providing data-driven recommendations for improvement.Provide coaching and guidance to new Account Specialists and Task Specialists within our Pod. Worked on ancillary projects for Partner Success such as improving the Account Transfer Process and the creation of the Account Transfer Role, Zendesk Roll Out, and Defining Metrics for our Catering Partners. Show less

Denver, Colorado, United States

Managed diet orders and prepared feedings for 34+ babies in the Neonatal Intensive Care Unit.Worked closely with Registered Dietitian, Providers, and Registered Nurses to ensure babies are received proper nutrition. Administered NICU Nutrition Room schedule, product stock, and guidelines and training material.Directly communicated with parents regarding feedings/nutrition for their infant.

Denver, Colorado, United States

Responsible for taking meal orders from patients ensuring compliance with prescribed diet order and allergies.Calculated tube feed doses and prepared prescribed snacks for patients.Developed strong customer service skills through dealing with individuals suffering from a wide range of conditions including mental and/or terminal illness. Worked closely with Registered Dietitians about patient’s food intolerances and diets.

Fort Collins And Lakewood, Colorado

· Enrolled clients in weight loss programs and encouraged the sales of our products to support them along the way.· Coached individuals on healthy nutrition and lifestyle habits adhering to company menus and guidelines.· Performed body compositions and measurements to track client’s weight loss progress.· Developed trustworthy relationships with clients to ensure customer satisfaction and retention.· Recognized as a top sales consultant within the company statewide.