Celeste Young Email & Phone Number

Houston, TX, US

• Supervised a team of 5-8 employees. Merchandising and Display Setup and take down at Promotional events. Special Events Coordinator, Branding and Marketing through email, social media, and display advertising campaigns.
• Scout venues and vendors, performing cost-benefit comparisons to meet budget goals. Setting up security protocols at each event, and handling any issues that may place clients and patrons at risk.
• Helping the team understand performance targets and goals. Evaluated… Show more
• Helping the team understand performance targets and goals. Evaluated Cost cost-saving measures with estimates of supplies and merchandise needs to help increase revenue during special events. Reconciles actual stock.

United States

• Prepare, update, and dispense the Daily Route Schedule; Manage Logistics, Traffic Flow, Route analysis, KPIs, Sequencing for Efficiency of all drivers within the Southern region. Cultivated multiple projects for.
• Dispatch work orders. Train New Hires of company’s Absolute Policies, Procedures, Safety, and Objectives while adhering to OSHA, EPA, City of Houston, and DOT Safety… Show more
• Dispatch work orders. Train New Hires of company’s Absolute Policies, Procedures, Safety, and Objectives while adhering to OSHA, EPA, City of Houston, and DOT Safety Compliance. Enrolled into Professional Leadership.
• Acting Manager when Ops Supervisor is out of office. Managing compensation packages using payroll software. Collecting and verifying timekeeping information for all employees. Calculating pay according to hours worked.
• Received 2023 Operations Support of the Year Award for commitment to excellence and dedication to safety. Show less

Houston, TX

• Receive and dispatch orders; Made changes to existing customer accounts, enforced process flow for Revisions, Expedites, and Cancellations.
• Assist with the development of goals and objectives within the company by reporting driver performance issues or concerns to appropriate management for resolution.
• Reviewed complaints concerning billing and services rendered, referring complaints of service failures to designated departments for investigation.

Houston, TX

• Provided litigation support, investigated, prepared, and handled litigation files, drafted pleadings, motions, and correspondence by analyzing and researching legal issues and representing clients in civil litigation.

• Provided litigation support, investigated, prepared, and handled litigation files, drafted pleadings, motions, and correspondence by analyzing and researching legal issues and representing clients in civil litigation.
• Assisted clients with completion of discovery requests and related information, and researched and analyzed medical records and expert information for autopsies and trial proceedings.
• Investigated, prepared, and handled litigation files for special investigations.

• Responsible for leading and coaching a staff of 15 -25 associates. Call Center Tech support for Geek Squad. Web Development for Yahoo. Developed process to improve quality control of calls in queue. Reviewed complaints.
• Filled out contract forms, determined charges for service requested, collected payments, and prepared change of address records, using… Show more
• Filled out contract forms, determined charges for service requested, collected payments, and prepared change of address records, using computer.
• Notified customers and designated personnel of findings, adjustments and recommendations, such as exchange of merchandise, refund of money, credit of customer's account, and adjustment of customer's bill. Show less

• Office operations including typing, bookkeeping, preparation of payrolls, correspondence, filing and the requisition of supplies; Prepared records and reports, such as received payments, number of transactions.
• Greeted and assisted patients with understanding their insurance policy and how it coincides with the company's policy, and set up appointments.
• Prepared records and reports, such as received payments… Show more
• Prepared records and reports, such as received payments, number of transactions, collected, counted, and disbursed money, completed company billing and banking transactions, and processed payroll to aid executives..