Chris King Email & Phone Number

Braselton, Georgia, United States

Braselton, Georgia, United States

• Operations Manager responsible for 2nd shift Operations at Braselton, GA location; consisting of 7 managers and 150 hourly employees• Utilizes SCI reports and WM daily to evaluate staffing needs to fulfill picked line goals and meet dispatch times• Strategize with Department Managers on how to maximize shift’s effectiveness, utilization, and performance in Shipping, Receiving, Pick Module, Noncon Picking, Replenishment and Ecom departments• Evaluate pick locations to ensure building has a “Smart” setup to flow product through the building efficiently• Develops employee recognition programs to drive employee motivation and culture• Communicates daily with 1st shift Operations manager to ensure both shifts are successful in delivering a top-notch service to 343 stores• Partners with HR team to ensure all associates are treated equally and fair to build employee’s trust

Mccalla, Alabama, United States

•Designated Point of Contact for shift in absence of Assistant General Manager•Provided COVID status updates to all associates on shifts; proven public speaking skills•Proactively works with co-workers/departments to aid in production and build strong relationships•Coordinator of Snack and Learns for associates; Aids in developing leaders into strong presenters while preparing hypo associates for future supervisor roles•Bi-weekly One on One with leaders on time management, engagement, and communication techniques•Dedicated time to development of leaders and associates by aiding leaders/associates in public speaking, time management, conflict resolution, etc.•Conducts performance evaluations and provides timely feedback to aid in the growth of leaders•Provided ongoing feedback and support to improve morale and performance•Operational experience with driving processes in Receiving, Shipping, Small Parcel Handling, Automated Sorter, and Irregular Freight handling•Recognized by workgroup as a leader who takes care of the associates and supervisors without looking at group as a number•Strong operational knowledge and proven results. Drives results through mentorship, engagement, and recognition

Birmingham, Alabama Area

• Instrumental in rolling out Mech Implementation into 5086 RDC to increase productivity of shipping department• Covered outbound and inbound areas in absence of Operations Manager• Trained new leaders on time management, engagement, and communication techniques• Review daily operational reports to manage productivity, performance, and service• Dedicated time to development of associates into leaders by mentoring; Co-captain on Lead Team• Promoted Safety as top priority and celebrates safety achievements as Safety Captain• Proactively worked with co-workers/departments to aid in production and build strong relationships• Conducted performance evaluations and provided timely feedback to aid in the growth of associate• Provided ongoing feedback and support to improve morale and performance with the aid of daily recognition• Gained experience on the outbound and inbound side of RDC operations • Received recognition for accomplishments and dedication to helping the RDC as needed – 11 Homer Awards, Leader of the month (3) and Leader of the South award (2018).• Recognized by workgroup as a leader who takes care of the associates and strives to build successful teams

Greensboro, North Carolina

• Responsible for day to day operations of a work area exceeding 500k in volume on a weekly basis• Accountable for ensuring packages were sorted accurately, received end to end scan, and located to correct destination; ensuring commitment to customer was upheld• Developed area supervisors and hourly associates through cross training and daily engagement• Analyzed volume projections from load forecast plans to ensure adequate staffing• Reviewed daily operational reports to manage productivity, performance, and service• Identify, analyze, and resolve labor issues• Met with union representatives to improve employee relations• Held team accountable to execute agreed upon plans of safety, service, and production standards• Monitored workplace practices and results (e.g., safety tests, observations, etc.) to ensure compliance with Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), and company’s Safe Work Methods • Determined employees’ training needs to produce and implement ongoing development plans• Provided ongoing feedback and support to improve performance• Conducted performance evaluations• Evaluated recurring issues, determine root causes, and initiative process improvement plans• Assisted with implementation of automated small parcel expansion project, allowing additional 50k per shift• In absence of sort manager, Oversaw shift operation of 7 Operations Managers, 50 Area Supervisors, and 350 hourly associates