Chris Michaelis Email & Phone Number

• Collaborate across teams to design, build, scale, migrate, automate, monitor, fix, and maintain secure high-availability (HA) network environments, including data centers, MPLS networks, hybrid cloud, and remote sites.• Utilize T3 skills to triage, troubleshoot, and resolve complex issues across diverse environments and multiple applications. Collaborate with teams to facilitate incident bridges and drive them to resolution, while also providing comprehensive root cause analysis (RCA).• Possess a deep understanding of WAN/LAN technologies, including BGP, OSPF, MPLS, VRFs, route-maps, route redistribution/leaking/filtering/summarization, adjusting routing metrics, TCP/UDP (Wireshark), BGP communities, ACLs, prefix lists, QinQ, VPNs (GRE/IPSEC), HSRP, VPC, port channels, VLANs, trunks, SVIs, QoS, and hardware troubleshooting (cards/chassis, SFPs, T1s, Ethernet, fiber).• Proficient in automation tools and languages, such as Python, Regex, Postman, Cisco EEM, APIs, Yaml, Graphiz, JSONs, Visual Studio Code, GitLab, Infoblox NetMRI, Splunk, Riverbed Alluvio Netim, and Service Now.• Worked with Bulk Electric Systems (BES), including generation (hydro, wind), transport, substations, RTUs, DNP, IP SCADA, and liquid natural gas sites (LNG). Adhered to government security standards from WECC(NERC) and TSA.

Redmond, Washington, United States

Microsoft Contractor with Mindtree• Collaborated with team members and external customers to build scalable IaaS (Infrastructure as a Service) solutions for end-to-end scenarios, including planning, deployment, configuration, and testing.• Established and maintained networking environments by troubleshooting Azure and on-premises configurations.• Troubleshot issues related to BGP, OSPF, static routes, ACLs, L2 & L3 VPNs, DNS, MTU, MSS, RDP, SSH, HTTP/HTTPS, and other TCP/UDP traffic issues using tools like Wireshark, focusing on connectivity and performance for both new deployments and ongoing operations.• Experience with troubleshooting Virtual Networks, VNet Peering, VNet Gateways, with features such as active-active, BGP, transit routing, ExpressRoute peering, internal and external Azure Load Balancers, Application Gateways, route tables/UDR, NSGs, NIC configurations, minor troubleshooting on VM issues, OSI layer 7, and App services.• Successfully worked with premier customers in large-scale environments with 1,000+ virtual machines in Azure government and commercial clouds.