Chris Thiele Email & Phone Number

Remote, US

Westford, MA, US

• Lead designer on multiple products that serve network security and assurance teams.
• Created the design concept and associated guidelines for a new, conceptual product
• Designed new features on existing products, working within their unique guidelines.
• Led cross-disciplinary design meetings to critique work in progress and define our approach to user-centered design.
• Introduced accessibility, providing training and establishing accessibility guidelines and checklists for developers and testers.

Detroit, Michigan, US

• Helped lead the transformation from a tactical maintenance department into a human centered design team by establishing a common approach to design, redefining roles, documenting standards and coaching team members.
• Defined best practices in design and development and coached the team through their implementation
• Created and rolled out a tailored design process that fundamentally shifted the team’s work from tactical execution to a user-centered approach
• Put together a plan to implement responsive design in the company’s digital offerings
• Led the team through accessibility auditing and remediation efforts, positioning BCBSM as an industry leader in accessibility
• Researched vendors to commission a third-party audit of our properties

US

• Founding member of a newly-created interactive department, part of a team responsible for building and structuring the group and helping to position ourselves as the premier Center of Excellence for design and.
• Championed responsive design as an approach and helped draft the corporate mobile development guidelines
• Guided the creation of a fully responsive development framework
• Hired top-tier design and development talent that saw the team go from 6 starting members to 35 within the first year and 65 in the second (currently over 150 and still growing)

Dearborn, Michigan, US

• Led the design team by establishing and implementing processes that improved productivity, consistency and quality, provided design and technical guidance to team members, matched team members' abilities to current.
• Designed and built a pattern library that greatly improved consistency and efficiency
• Led the effort to define and implement best practices in the Creative Design and Usability group
• Lead interface developer on @Ford, Ford Motor Company's primary intranet site
• Worked closely with Product Development to design and develop prototype console software for the Transit Connect Family One concept vehicle for display at the 2009 New York Auto Show

Design of business-to-business Web sites, interactive presentations and product demonstrations utilizing rapid prototyping in Flash and DHTML, as well as a variety of marketing support materials such as brochures, postcards and e-mails.

London, GB

Designed and developed GUI and training materials for a supply chain management Web application utilized by major automotive manufacturers. Included regular updates and continual refinement with the combined goals of user accessibility, performance, and visual appeal.

Designed and built a variety of corporate Web sites and Web-based training applications using both HTML and Flash, emphasizing advanced interactivity.

Designed corporate Web sites and multimedia CD-ROM presentations, as well as a wide variety of print materials and corporate identity packages. Responsible for full development of design projects from concept through execution, including interaction with the client during all stages.

Bachelor Of Fine Art, Graphic Design

Associate Of Applied Science, Graphic And Commercial Art