At BlackFin Square our goal is to offer proactive solutions for global networks, global data centers, cloud services and virtual voice. Our team helps design, implement and manage migration projects while providing 24/7 highest priority support & maintenance.Unlike sourcing from a direct sales team working for one provider, we report to you, focusing squarely on providing distinctive Client-focused service that goes above and beyond what you expect!Our team works collaboratively… Show more At BlackFin Square our goal is to offer proactive solutions for global networks, global data centers, cloud services and virtual voice. Our team helps design, implement and manage migration projects while providing 24/7 highest priority support & maintenance.Unlike sourcing from a direct sales team working for one provider, we report to you, focusing squarely on providing distinctive Client-focused service that goes above and beyond what you expect!Our team works collaboratively to solve your problems and bring you state of the art communication solutions. Our top-shelf customer service team is fully empowered to develop innovative process improvements and identify new, more-efficient solutions.As Chief Operations Officer, I run every organizational function: operations, client services, technology, sales, human recourses, job descriptions, legal, etc. The executive team works together on strategic policies and planning as well as involvement in our philanthropic efforts.I am proud of the superior team we’ve built that, together with our partners, offers everything our Clients need. ► Want to improve your bottom line? Contact us: ✆ 770.992.9199 or ✉ info@BlackFinSquare.com ◄ Show less

Responsible for the company's global technology operations. Supports and develops enterprise business applications, productivity solutions, engineering support applications, voice and data networking, security solutions and worldwide data center operations.

Selected by a global provider of technology services for automotive financial companies to direct technical teams. Responsibilities encompassed leading planning sessions, creating plans for projects using Microsoft Project and Customer First to track issues/defects, managing budget, approving purchases, reviewing security and operational processes, meeting with clients, overseeing product implementations and deliverables, ensuring proper change control procedures, managing systems upgrades… Show more Selected by a global provider of technology services for automotive financial companies to direct technical teams. Responsibilities encompassed leading planning sessions, creating plans for projects using Microsoft Project and Customer First to track issues/defects, managing budget, approving purchases, reviewing security and operational processes, meeting with clients, overseeing product implementations and deliverables, ensuring proper change control procedures, managing systems upgrades, developing technical documentation and leading a team of DBA’s, and two groups of technical staff. Supported projects in England, Germany, Mexico, South Africa and Australia.•Successfully completed three SAS70 (Type I and II) audits, ensuring strict compliance with financial and healthcare industry security requirements.•Implemented highly available computing environment for ASP services that allowed the company to secure the largest clients in the industry. Show less

Joined a technology consulting company to lead off-shore development project teams. Position involved designing web systems and networks; installing elaborate telecommunication systems for healthcare offices; and implementing web servers, firewalls, e-mail and security systems in Windows NT 4.0 and Windows 2000 environments for banks.

Recruited by a leading provider of management information systems to the home health care industry to manage the team of engineers supporting system installations and technical audits for over 2,500 company's customers. Scope of responsibility included leading operations and projects status; administering $2.5 million budget; directing due diligence and procurement; defining product deliverables; managing the third level of production support; defining security standards; planning and… Show more Recruited by a leading provider of management information systems to the home health care industry to manage the team of engineers supporting system installations and technical audits for over 2,500 company's customers. Scope of responsibility included leading operations and projects status; administering $2.5 million budget; directing due diligence and procurement; defining product deliverables; managing the third level of production support; defining security standards; planning and implementing custom solutions for clients; and overseeing strategic planning, vendor selection and contract negotiations. • Developed comprehensive LAN and WAN configuration plan for the enterprise environment that included application servers, operating systems, e-mail systems, switches and routers.• Effectively executed large-scale voice and data communications contract, switching to new service provider for 41 remote offices for annual saving of $300,000. Show less

Selected by an innovative e-commerce company to provide strategic and tactical leadership in infrastructure assessment, systems development, applications implementation and cost management. Duties entailed managing developers and database administrators, overseeing installation of PBX phone system for the call center, performing competitive analysis and business case development for e-commerce initiatives and defining and implementing security policies. Employed Microsoft Project to manage… Show more Selected by an innovative e-commerce company to provide strategic and tactical leadership in infrastructure assessment, systems development, applications implementation and cost management. Duties entailed managing developers and database administrators, overseeing installation of PBX phone system for the call center, performing competitive analysis and business case development for e-commerce initiatives and defining and implementing security policies. Employed Microsoft Project to manage SDLC.• Developed and implemented database and application strategies, supporting key business initiatives by creating comprehensive system utilizing Microsoft SQL and IIS to serve over seven million caregivers. Show less

Chosen by a large healthcare organization to take charge of network management. Position involved managing technical team; writing product specifications; developing, maintaining and disseminating project schedules using Microsoft Project; performing budget management; supporting 35 Windows NT servers in network environment connecting 28 hospitals; designing capacity planning and network monitoring tools; implementing disaster recovery plan; and maintaining network infrastructure and data… Show more Chosen by a large healthcare organization to take charge of network management. Position involved managing technical team; writing product specifications; developing, maintaining and disseminating project schedules using Microsoft Project; performing budget management; supporting 35 Windows NT servers in network environment connecting 28 hospitals; designing capacity planning and network monitoring tools; implementing disaster recovery plan; and maintaining network infrastructure and data center utilizing advanced Microsoft systems.• Created 24/7 Help Desk and User Support operations for a critical 900-node network. Show less

Recruited by a provider of information technology services to the healthcare industry to lead critical projects of up to $12 million. Responsibilities included managing the team of consultants, recruiting and mentoring personnel, providing pre- and post-sales support, designing and implementing networks and managing project budget. Utilized Workbench and Microsoft Project to manage projects.• Effectively managed the second largest Bay Networks ATM installation in the country that was… Show more Recruited by a provider of information technology services to the healthcare industry to lead critical projects of up to $12 million. Responsibilities included managing the team of consultants, recruiting and mentoring personnel, providing pre- and post-sales support, designing and implementing networks and managing project budget. Utilized Workbench and Microsoft Project to manage projects.• Effectively managed the second largest Bay Networks ATM installation in the country that was completed under budget and ahead of schedule. Show less

Brought in to assume responsibility for network design and maintenance for established healthcare providers. Duties encompassed administering AS/400, AIX UNIX and Windows NT systems and Oracle and SQL Server databases; implementing Internet connectivity; designing local and wide-area networks; installing routers, hubs and cables; and troubleshooting server and workstation issues. • Led network conversion form Token-Ring to Ethernet and TCP/IP, improving performance and facilitating… Show more Brought in to assume responsibility for network design and maintenance for established healthcare providers. Duties encompassed administering AS/400, AIX UNIX and Windows NT systems and Oracle and SQL Server databases; implementing Internet connectivity; designing local and wide-area networks; installing routers, hubs and cables; and troubleshooting server and workstation issues. • Led network conversion form Token-Ring to Ethernet and TCP/IP, improving performance and facilitating maintenance. Show less