Christopher Brown Email & Phone Number

St Charles, Missouri, United States

-Research equipment and prepare items for resale, reconditioning or recycling as appropriate.-Repair and part out IT equipment such as PCs, notebooks, printers, servers, etc.

St. Charles, Mo

Temporary hire at EPC (above) for training and evaluation-for-hire.

St Louis, Missouri, United States

-Assemble, rack and cable servers, network and storage hardware in close collaberation with their respective teams.-Perform system repairs, updates or maintenance, coordinating with engineering teams and customers as needed for minimal downtime.-Proactively monitor hardware and perform preventive repairs before systems are affected.-Respond on short notice to any server or networking outages.-Continuously watch queues for requests from customers or engineering teams, and fulfil these within SLA timeframes.-Routinely audit datacenters to ensure thorough and up-to-date documentation of devices and cabling.-As shift lead, responsible for training new teammates and creating / delegating projects.-Perform daily exchanges and tracking of tape media.-Adhere closely to company standards of neat, well-documented cable management, both copper and fiber.-Responsible for decommissioning of retired hardware and correct disposal of media.-Maintain up-to-date parts inventory, and work with vendors to RMA old parts.-Monitor datacenter environmental conditions (HVACs, PDUs, UPSs, temperature) and escalate as appropriate.-Escort vendors, co-location customers and technicians in accordance with site security requirements.

St Louis, Missouri, United States

-Continuous monitoring of hardware / software across a highly diverse, multi-datacenter, 1000+ customer environment.-Document and escalate issues to appropriate teams, in accordance with each customer's individualized requirements.-Proficient in Solarwinds, Orion and Xymon monitoring tools as well as Service Desk and other ticketing applications.-Handle company-wide incoming phone traffic in a courteous and professional manner.

Alton, Illinois, United States

Alton, Illinois, United States

Associate'S Degree, Information Technology, A

Activities and Societies: Dean's List Associates' Degrees in computer programming and Microsoft-based computer networking. Straight-A.

Computer Science, 3.8 Gpa

Activities and Societies: Dean's List. Completed first and second year courses toward a degree in computer science, minor in mathematics..