*Demonstrates company's values, maintains a positive open demeanor, encourages different points of view, moves team forward through change; provides timely information; communicates context for business decisions; recognizes accomplishments; fosters teamwork and collaboration.*Performs job coordination and planning functions such as reviewing schedules to identify job intervals, addressing material issues, evaluating skill requirements, assessing resource requirements versus availability, approving quality plans (MOPs), assisting with site surveys, coordinating job/customer visits, working with customer, etc. *Ensures performance results meet or exceed established service levels; on-time performance for service installation, customer response, network restoration, routine repair work, and installation quality.*Contributes to the Division's cost effective management of the operations expense budget and capital expense budget with focus on expense reduction; overtime, on-call, Fleet usage, tools and supplies, cell phone usage, etc.*Evaluates situational events using alternative analysis, innovation, and good judgment to make effective decisions.*Ensures compliance with established quality assurance, safety, and training requirements in the established geographical area of responsibility.*Manages multiple customers and products.*Work with the Engineering and PM team in setting up and conducting site surveys and works with the quality team for quality audits. *Builds a high performance team; hires and retains the right talent in the right roles; sets goals, delegates work, holds reports accountable; develops and empowers direct reports to make decisions and take action.