Christopher Cole Email & Phone Number

Carmel, In, Us

Usa, In, Indianapolis (8899 E 56Th St)

HBSS Cyber Security EngineerRecommended architectural improvements, design solutions, and integration solutionsTroubleshoot enterprise-wide deployment issues related to McAfee Agent (MA), Policy Auditor (PA), Rogue System Detection (RSD), Data Loss Prevention (DLP), Host Intrusion Prevention System (HIPS), VirusScan Enterprise (VSE), Policy Auditor (PA), and DoD custom applications Asset Configuration Compliance Module (ACCM), Asset Publishing Service (APS) and all other Host-Based Security System (HBSS)/Endpoint Security related componentsResponsible for engineering support, installation, configuration, and client migration in support of the DFAS HBSS ProgramProvided Tier I, II, III and beyond support to users and site administrators to resolve potential issues related to HBSS Endpoint Security ProductsSupported the architect network infrastructure necessary to support enterprise-level HBSS/Endpoint Security implementation changes to manage 15,000 plus clientsDeploy, troubleshoot, and maintain Super Agent Distributed Repositories (SADRs) deployed to multiple locationsProvided the customer with recommendations on the engineering solutions to include all of the Defense Information Systems Agency (DISA) requirementsAddressed technical problems associated with McAfee software and provided proactive supportProvided HBSS product implementation and sustainment support as required for the unsecure and secure networksCreated and updated system design documentation, engineering installation packages, site installation plans, and daily security reports on various point productsIdentified and implemented improvements in existing methodology, processes, and procedures with regards to current and future DFAS HBSS/Endpoint Security.Enterprise-level ePO administration of approximately 15,000 plus total assets distributed across the multiple sites for DFASProvided training/HBSS/Endpoint Security implementation to SOC analysts team leads

Usa, In, Indianapolis (8899 E 56Th St)

Cyber Security AnalystAssist with the development of processes and procedures to improve incident response times, analysis of incidents, and overall SOC functionsAssist with the development of processes and procedures to improve incident response times, analysis of incidents, and overall SOC functionsProvide network intrusion detection expertise to support timely and effective decision making of when to declare an incidentDocument all activities during an incident and providing leadership with status updates during the life cycle of the incidentDocument all activities during an incident and provide support with status updates during the life cycle of the incidentAnalyze a variety of network and host-based security appliance logs (Firewalls, NIDS, HIDS, Sys Logs, etc.) to determine the correct remediation actions and escalation paths for each incidentProvide information regarding intrusion events, security incidents, and other threat indications and warning informationCreated new ways to solve existing production security issuesResearch and test new security tools/products and make recommendations of tools to be implemented in the SOC environmentInterpret information provided by tools to form a sound hypothesis regarding the root cause of an eventInfluence and improve upon existing processes through innovation and operational changeEvaluate existing technical capabilities and systems and identify opportunities for improvement

Indianapolis, Indiana Area

Team is responsible for maintaining system availability and effectiveness for each local office; including initial response to customer issues whether by escalation from IntelliTeach, or direct contact. Responds to all local service issues and collaborates with other teams to resolve issues that are more complex.Identified problems, troubleshot and provided assistance to end users.Consulted with management and reviewed projects and tasks to meet goals, time frames, and procedures for accomplishing projects and assigned tasks.Performed basic network administration of company network as assigned by IT manager.Performed various system maintenance and support duties as prescribed by IT manager.Assisted in the development and maintenance of standards, department guidelines, documentation, policies and procedures pertaining to PC and client hardware and software configurations.Prepared project status reports and keeps management, clients, and others informed of project status.Managed office of 400 users Assisted and implemented a system imaging process of the corporation computers reducing the setup time by half.

Indianapolis, Indiana Area

Strong experience in Windows server supportHigh expertise in current web project planning and advancement methodologiesExcellent familiarity with Windows systems availability scheduling and server system backupsProfound skills in working on multiple projects independentlySuperior expertise in MS Windows implementation maintenance documentation and troubleshootingOutstanding aptitude in manipulating existing AD environment domainsGood communication and problem-solving skillsContributed technical support for all Windows servers and related technologies.Provided configuration technical and administrative support for Windows ServersEnsured data protection and high system availability in coordination with strategic engineering team.Assisted in company technology budget planning and report preparation.Consulted on a regular basis with management and operations staff on system risk evaluation and maintenance requirements.Installed of latest versions of Operating Systems on demand, per requirements of the clients.Sorted complex issues pertaining to hardware and network failure – Monitored both Hardware and Software systems for errors and updated them regularly to maintain proper functioning and flow of information.Performed security monitoring tests to identify intrusions.Provided Tier 2 and Tier 3 technical support.Deployed performance enhancing/monitoring tools.Recommended new updates and changes required by the clients.Produced new system and network designs for clients.Documented the new Windows server settings that have been applied to the network.

Decatur, Indiana

Works with active directory to create network accounts, network share drives, distribution lists, mailboxes and works to remedy version 7.1. Does the assistant administration work daily. Upgrade computer software. Works to resolve issues via telephone and email with excellent customer service.Removed and reinstalled Marimba Software. Updated Symantec Endpoint Encryption. Migrated laptops and desktops into a new domain.

• Platforms: F-14 Tomcat, P3 Orion, F-18 Hornet/Super Hornet aircraft.• Responsibilities: Maintaining the electronics radio, radar, and navigation computer operating systems.• Microminiaturize repair technician: Repairing microchips and circuit boards.• Night Check Supervisor: Line Tech supervisor for F-14 Tomcat platform

Associates, Computer Networking Systems

Education record

Bachelor Of Science (B.S.), Computer Science

Bachelor Of Science, Information Technology-Security