Program Manager, Care Coordination
New York, Ny
Professional Highlights:- Managed NYC’s largest Ryan White HIV Care Coordination Program, a $1.5M population health program supporting improved health outcomes, engagement in care, and quality of life among high-cost patients with uncontrolled HIV - Recruited, trained, and supervised a diverse project team of 20, full-time employees: Community Health Workers, Data Manager, and a Treatment Adherence Clinician- Cultivated strong relationships with Clinic Managers, Medical Directors, and outpatient medical and behavioral health providers to facilitate clinical integration, patient referrals, data collection, and quality improvement initiatives- Completed regular case audits to assess fidelity to program design, ensure achievement of key performance metrics, and inform staff professional development needs