Christopher Shea Email & Phone Number

Burlington, Vermont, United States

As an Advertising Operations Analyst II, in addition to managing large scale digital advertising product implementations for Automotive OEMs, I also project manage pilot programs, cross-brand initiatives, and new product releases for the Advertising Operations team. As a senior member of the team, I am responsible for ensuring all team members will be able to efficiently deliver the products when they hit the market and are sold. To ensure the new products are ready, I work with product and engineering teams to define requirements and necessary features to ensure scalability, complete user acceptance testing, develop and document processes and train the rest of the team on those processes.Leaning into the analysis side of the role, I generate analyzation techniques and best practice documentation for the department. With recent developments in AI, I have been able to create easily replicable processes that leverages Cox's unmatched first party data to ensure that we can adjust strategy so our advertising reaches the perfect shopper's at the correct stage of their shopping journey.

Burlington, Vermont, United States

As an Advertising Operations Analyst, I managed automotive advertising product implementations for OEMs at the national and regional levels, ensuring on time delivery of digital advertising projects at scale, for 5 to 200 accounts concurrently. Management of these project involves planning and establishing timelines, facilitating kickoff meetings, holding stakeholders accountable to ensure deliverables are received. After collecting all deliverables and ensuring that milestones are achieved, I moved into the technical implementation portion of the role: enabling advertising products across accounts and leveraging Generative AI and other scaling tools to launch the desired digital marketing strategy across multiple platforms. After launching the advertising campaigns, I leveraged Excel, SQL and visualizations tools such as Tableau to analyze the accuracy and performance of the campaigns to provide insights to stakeholders.Finally as an operations analyst, I operationalized new tools and product implementation processes, developing new workflows, optimizing existing workflows and documenting to enable other team members to efficiently deliver with standardization.

Burlington, Vermont, United States

As a Senior Project Manager, I acted as a leader of the Implementation team, helping newer members learn systems and processes. Being a power user of the platform helped me to be able to assist others with troubleshooting inventory and product configuration issues to ensure fast resolution. I lead to pilot projects to determine feasibility and define go to market strategy. Finally, I operationalized new product releases by developing new procedures for consistent product implementation, optimizing processes and creating supporting process documentation.

Burlington, Vermont, United States

As an Implementation Project Manager, I was the first to welcome new client to the platform with Dealer.com and Cox Automotive. During the implementation process I helped clients in developing their online presence by configuring the subscription products purchased and launching new websites. Managing these website development projects relied on my ability to organize technical resources, balance client expectations, and collaborate with both the client and internal development teams to deliver a website that cements the dealership or auto group's branding and identity with industry leading performance. On top of managing these projects, I also leveraged tools like writing CSS and HTML, and editing images in Photoshop to transform a client's vision into a digital property website that reflects their brand and provides a great shopping experience to their customers. This position required strong organization and prioritization skills to ensure client satisfaction while balancing up to 30 concurrent website builds. At the completion of the implementation and onboarding phase, I teamed up with Performance Managers to create a seamless experience for the client, laying the ground work for long term customer satisfaction with Cox Automotive.In addition to clients who had purchased new website products, I also manage large scale platform upgrade rollouts for the nation’s largest major Auto Group, developing operating procedures that allowed me and other team members to deliver consistency while also providing the opportunity for personalization.

As a member of the Technical Sales team, I consulted with enterprise customers via phone, email and chat to provide a solution based on their computer hardware needs. In this position I qualified new projects, advised on hardware solutions, and forecast to ensure orders could be fulfilled. My goal is to establish a mutually beneficial relationship in order to provide hardware solutions to business in industries including building automation, data acquisition, digital signage, industrial control, manufacturing, surveillance, transportation, ect. We are able to offer customized, reliable Small Form Factor and embedded systems that allow our customers to not worry about how their computers are running and just focus on their business.

Establish a comfortable environment for customers to drink and dine, in a high volume restaurant. Act in a leadership position in manager’s absence, prepare beverages, and answer the telephone.

Olympic Valley, Ca

Manage 9 turf care team members in maintaining golf course playing areas and surrounding landscaping. Lead long term course renovation projects to achieve land reclamation and water conservancy.Repair irrigation problems, apply fertilizers to turf, and manage daily operations.

Olympic Valley, Ca

Create a hospitable setting by providing food and beverage service, while engaging the guest. Control all cash transactions for the fast paced restaurant.

Olympic Valley, Ca

Managed a team of 10 rental associates to safely prepare guests’ equipment and provide a personalized experience to hotel guests. Oversaw the resort ski check to ensure safe keeping and timely delivery of guests’ equipment.

Olympic Valley, Ca

Trained and developed a diverse, high-performing team of front-line hospitality workers that provided personalized services to guests to create a memorable experience and increase loyalty. Acted as Hotel Manager on Duty to resolve guest and property issues, while directing efforts of the front desk staff.Analyzed daily reports to monitor fluctuations in occupancy, group accounts, and staffing.

Olympic Valley, California, United States

Welcome and engage guests in conversation to provide a personalized experience at the resort. Serve as communication hub for a full service, 404 room AAA 4-Diamond Award winning resort.

Colts Neck, Nj

Maintain playing areas on one of the most prestigious private golf courses in New Jersey. Rebuild drainage systems, decorative fencing, golf cart paths, and course terrain features.

Eatontown, Nj

Aid customers in finding proper ski and snowboard equipment. Identify customer needs to create a personalized sales experience.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General, 3.6 Gpa

Activities and Societies: Sigma Beta Delta (Business Honor Society)Studied Business Management techniques including financial management.

Education record

Activities and Societies: Intramural SoccerBusiness Administration