Support Analyst
CurrentAssisting with the onboarding and account implementation of Goalbook's partner schools and districts.
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@goalbookapp.com
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Christopher Smith is listed as Support Analyst at Goalbook, a with 100 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at goalbookapp.com and a matched LinkedIn profile for Christopher Smith.
Christopher Smith previously worked as Senior Support Specialist at Gofundme and Support Specialist 2 at Gofundme. Christopher Smith holds Bachelor Of Arts - Ba, English Language And Literature, General from San Diego State University.
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Christopher Smith is a Support Analyst at Goalbook.
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Charlotte, North Carolina, United States
Assisting with the onboarding and account implementation of Goalbook's partner schools and districts.
Charlotte, North Carolina, United States
As a Senior Support Specialist, I took charge of GoFundMe Escalated account inquiries and troubleshooting. Being one of the Escalated Support team's primary internal point of contact, I established a rotational system of broad duties related to our Escalated support work. I also assisted my colleagues in resolving difficult account issues and created learning content for our internal resources. In addition, I contributed to various in-house projects, performed quality audits of other specialists’ tickets and aided our Training team indeveloping new specialists.
San Diego, California, United States
As a Support Specialist 2, I primarily worked as an internal support specialist for GoFundMe's Care team (referred to internally as 'HelpChat'), providing assistance with general inquiries, product questions, policy checks and internal tool use. Along with troubleshooting complex account issues, I was responsible for performing ticket audits, developing internal training content and providing direct support to GoFundMe escalated customers.
San Diego, California, United States
As a Support Specialist 1 at GoFundMe, my main responsibility was to assist GoFundMe customers with product and account questions via email. Along with offering related information and troubleshooting to customers, I developed refreshed procedures for our internal policies and aided our Escalated and Product teams in recognizing areas of improvement in our product's performance.
Daejeon, South Korea
Taught in South Korea and Colombia. Led English instruction and academic development for Korean and Colombian students in person and online. Developed curriculum and teaching plans.
San Diego, California, United States
Assisted in facility operations, supervision and protection for incarcerated individuals held in facilities managed by the San Diego County Sheriff's office.
Other employees you can reach at goalbookapp.com. View company contacts for 100 employees →
Sarah Amiri
Colleague at GoalbookDanville, California, United States
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Will Blake, Aa, Bmgt In Progress
Colleague at GoalbookSan Mateo, California, United States
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Christina Latten
Colleague at GoalbookNew York, United States
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Meaghan Moran
Colleague at GoalbookGreater Milwaukee, United States
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Juan Carlos Hernandez
Colleague at GoalbookFort Worth, Texas, United States
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Michaela Brown
Colleague at GoalbookBrooklyn, New York, United States
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Amber Del Gaiso
Colleague at GoalbookGreater St. Louis, United States
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Christina Manalo
Colleague at GoalbookSan Francisco Bay Area, United States
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Cindy Maldonado-Contreras
Colleague at GoalbookGreater Houston, United States
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☕ Sean Sartipi
Colleague at GoalbookGreater Chicago Area, United States
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Christopher Smith works for Goalbook.
Christopher Smith is listed as Support Analyst at Goalbook.
AeroLeads has found 1 work email signal at @goalbookapp.com for Christopher Smith at Goalbook.
Christopher Smith is based in Charlotte, North Carolina, United States while working with Goalbook.
Christopher Smith has worked for Goalbook, Gofundme, International Schools, and San Diego County Sheriff'S Department.
Christopher Smith's colleagues at Goalbook include Sarah Amiri, Will Blake, Aa, Bmgt In Progress, Christina Latten, Meaghan Moran, and Juan Carlos Hernandez.
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Christopher Smith holds Bachelor Of Arts - Ba, English Language And Literature, General from San Diego State University.
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