Claire Fang Email & Phone Number

Redmond, WA, US

Atlanta, Georgia, US

Lead Product Management, UX, and Engineering teams. Fullstory is a behavioral data platform that helps companies deliver better customer experience and make better decisions using AI and digital behavioral data.

Bellevue, Washington, US

Led the Product Management, Design and Product Marketing functions. Responsible for product vision, strategy, roadmap and execution. * Drove the expansion from a single product (for Talent Acquisition) to a portfolio of products (for Talent Acquisition, Talent Management, and Workforce Planning) * Changed perception with industry analysts and landed.

Provo, UT And Seattle, WA, US

Led the product management, product marketing and product science functions for the Qualtrics EmployeeXM (EX) business line, and was responsible for a multi-hundred million dollar portfolio. The EX business grew its ARR more than 5x over 3 years, serving 3000+ enterprise and mid-market clients to help them improve everyday employee experience.

Provo, UT And Seattle, WA, US

Led the product team for Employee Experience @ Qualtrics. Our mission is to help every company deliver outstanding employee experience. Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. Over 10,000 enterprises worldwide, including more than 75 percent of the Fortune 100 rely on.

Led a product team to build the unified business platform as the foundation for all business tools at Facebook (Page, Ads, Instagram, WhatsApp, Developer tools, Marketplace).

Led product management to create and improve developer experiences on the Facebook platform and grow the ecosystem.

Guangzhou, Guangdong, CN

Reporting directly to the CEO & Founder, I oversaw the product management and engineering functions to deliver our next generation consumer and commercial drones. --------------EHANG is a GGV-backed start-up specialized in drone technologies. We believe everyone can fly. Drone technologies extend human's reach into the sky and will transform how we travel.

Redmond, Washington, US

• Created a ground-breaking SaaS service, called PowerApps. It makes it easier to create, connect and share enterprise mobile apps. The launch of the product generated 50,000 signups in week1. I was responsible for
• Defining the product vision: target customer segments, market needs and scenarios, positioning, value prop, user experiences, as well as business goals
• Working across multiple engineering teams to drive a Minimum-Viable-Product quickly to market
• Driving a lean product development approach: Establish customer and partner advisory board and drive continuous validation of hypothesis and iterate based on learning
• Owning product roadmap: define and prioritize product features based on market needs, customer and partner feedback as well as business objectives
• Building go-to-market strategy and monetization strategy

Redmond, Washington, US

• Led a team of product managers/marketers, responsible for bringing 30+ new products/services of Windows Azure to market and growing the business through partners
• Responsible for all pricing/business model decisions for 30+ services on Azure for all geos. Introduced user-based business model and packaged suites, which became the fastest growing and the most profitable services.
• Scaled internal processes across marketing, engineering, sales and support to enable its rapid growth from 3 services to 30+ services in 3 years
• Built a channel strategy to activate 100,000+ partners to participate in the Azure ecosystem
• Drove expansion into emerging markets including China, Brazil and India, and increased its data center locations from 2 to 22 globally
• Created professional services for Azure that improved customer satisfaction and generated positive margins in year 1

Redmond, Washington, US

Founding member of the Microsoft Consumer & Online Division to revamp marketing for its consumer products across PC, phone and web

US

Served clients in high-tech industry on a range of strategic issues, including growth strategy, sales and service, organization restructuring, supply chain management, and strategic sourcing.

Ph.D., Electrical And Computer Engineering

The Berkeley Executive Leadership Program

Marketing & Strategy Certification, Marketing, Strategy, Brand Building

B.E, Electrical Engineering