Provides Project/Program management, strategic communications, business intelligence, market research, promotions, media relations, writing, interviewing and analysis, photography, web site design and content management, social media and other related services for a variety of clients in government and commercial sectors including management consulting, information technology, health care, mortgage banking, and public relations.

CoreIP Solutions, Inc. was a wholly-owned subsidiary of Ntersol LLC, now merged with CI&T a worldwide digital specialist.Spearheaded the deployment of FinTech projects for multiple clients, strategically guiding and directing clients in evaluating implementations/upgrades for both Empower and Encompass loan origination systems, steering teams to develop applications and software to interact with LOS and third-party software. Oversee end-to-end project lifecycle initiatives designed to increase productivity and market share, including automated workflow for disclosures, product and pricing, mortgage acquisitions, wholesale lending, warehouse lines, loan servicing, reporting, performance monitoring, and other solutions. Also authored and supported disaster recovery and business continuity plans.

Consultant to senior leadership on marketing and product launches and operated as acting Deputy for the Sr. Vice President of Strategy, supporting program management, operations, contracting, and business development activities. - Coached and mentored all staff; developed and managing project management best practices for the Strategy team. - Co-led endeavors to cultivate a Mentor-Protégé relationship with Deloitte Consulting and supported firm’s strategic partnerships and opportunities. - Leveraged strategic communication expertise internally and for multiple LSINC’s clients. Conducted market research and analysis both internally and for federal and commercial clients. - Conducted in-depth research and analysis to provide market entry recommendations for an alternative energy’s client seeking telecommunications opportunities in the Africa region. - Provided a market overview with future market potentials; a SWOT analysis of the mobile market; country profiles with economy, saturation, and typical usage; barriers to market entry; an in-depth discussion on Hybrid Solutions with existing renewable energy solutions; and electrification opportunities.- Produced Website content and marketing materials for core service offerings, consulted on other communications.- On-site lead for Space and Missile Defense (SMD) trade show responsible for drumming up attendance at annual reception, introducing new business contacts, making connections, and then organized lead development and sales planning post-show.- Coordinated with local CBS station to conduct on-site trade show interviews with senior leaders for a piece on Women in Technology.- Provided C-Suite consulting to leaders ranging from methodology development and authoring, program and project management, proposal development, contract management recommendations, new markets, recruiting, career development and conflict resolution.

A leading professional services company, providing a broad range of services and solutions in management, technology, and consulting, and engineering to federal and commercial clients.Managed a wide range of multi-million-dollar portfolio of projects and teams. - Responsible for managing budget and profit on a $20M portfolio of VA projects.- Mentored new staff from senior to intern levels.- Led team-wide business development calls for VA business development meetings.- Worked on revenue projections, wrote proposals, and estimated multi-million-dollar projects.As Workstream Lead for the Strategic Planning Working Group from 2006-2011, guided the strategic planning for VHA’s Comprehensive Emergency Management Program (CEMP); providing strategic communications support; and coordination and facilitation of the Emergency Management Coordination Group (EMCG), a governing body within VHA chaired by the Principal Deputy Under Secretary for Health. As the on-site Project Manager working directly with the VHAs Program Management staff to stand up a pilot program to increase veteran healthcare in the communities they live which would result in less travel, reduced cost, less wait times for veterans. Managed an on-site team and coordinated with other contractors and government officials to planning. Worked closely with communications and guided varying communications to stakeholders including VSOs, Academic Affiliates, and Labor Unions. Served as the Communications Manager, providing direction and oversight of all communications for the National Cancer Institute’s Center for Bioinformatics (NCICB) caBIG. Devised key messaging and themes surrounding program activities, goals, and successes, and communicating them through existing deliverables, creating new channels as appropriate. Was awarded by Booz Allen individually and as part of the team in recognition of the program's achievements.

Onboarded as Sr. Business Analyst for the Internet Business Group. Analyzed business needs of multiple departments, specifically lending, and servicing. Devised business requirements and designed/implemented the company's common security strategy involving a single logon for all intranet and extranet web sites and applications including complex workflows, functional specs, users, and groups, and task, intent, and group mapping within DSL’s technology platform. - Managed effort to implement off-site data recovery and oversaw crisis communications and data recovery procedures. - Directed the implementation of multiple systems to combine for the initial release of automated home loan processing approval that was designed to reduce the approval/disapproval process on a home loan from 6 days to 15 minutes for fixed saleable loans, which accounts for 60 - 80% of Downey's business. Developed communications, training materials, and user guides, and helped conduct train-the-trainer sessions. Also developed telephonic and online help and training resources (including writing the script and providing the voiceover) for user support.- Designed company's new Intranet, including all business and administrative applications and content.

FreeMerchant (http://www.freemerchant.com), a division of Network Commerce, Inc., was an online store builder providing users with all the tools necessary to start and manage an online business or take their existing brick & mortar business to the web. As the product manager, oversaw day-to-day business and development operations, including analysis of business requirements, design, and implementation of modifications to the web site. Also consulted on Domain Zero and Shop Now properties.- Recognized as a key player in transitioning the "free" platform to a "paid" platform, receiving more than 3000 subscriptions in the first fiscal quarter.- Collaborated with Operations, Sales, and Marketing to maximize revenue, market share, and positioning with competitors. - Authored scripts for customer surveys/interviews and worked directly with customers on culture change from free to paid. - Leveraged leadership that turned FreeMerchant into one of the more successful properties at NWKC receiving ~ 4500 logins a day, an average of 300 new signups a day and over 200K visitors daily. - Collaborated with sales/marketing in securing and building revenue-generating partnerships and analyzed options for opt-ins/opt-outs, and integration with other web serves to estimate complexity, level of effort, time to market and ultimate return on investment.- Created content for the site; reviewed all marketing and public relations collateral for accuracy; coordinated feature implementations/rollouts with marketing and customer support.- Controlled master production schedule for all activities related to FreeMerchant including product development, site management and management of development team. - Led process improvement initiative that combined the best practices of software development and documentation resulting in quicker turnarounds for the development of new features.

For Hewlett-Packard, - Provided Sr. Project Manager support at the San Diego site. - Primary contact for managing a Center of Excellence (COE) on-site with Hewlett-Packard and played key role in a 200% + growth of SSI's revenue and increased presence (from 7 people to approximately 30) on-site. - Responsible for setting up and managing a support center within our COE to serve San Diego, Greeley, and Vancouver sites. - Participated and led process improvement for HP, San Diego Site IT & Silicon Space, Inc. based on generic software development lifecycle standards. - Proposed, budgeted, coordinated, and managed multiple web development projects for multiple organizations with HP. - Sserved on HP's internal communications strategy team for the San Diego Site and led in improving their site communication/messaging processes and time to market. For Cohn & Wolfe Public Relations, my background in web site production and skills in public relations was the perfect combination to lead this project with a geographically dispersed team. The web site was crucial in order for Silicon Space to obtain more complex intranet and business systems work, which was the firm’s forte. - Managed the entire project from conception through launch including project and client management, creative management, development and quality assurance, as well as mentoring and management of new and existing staff. N - Led branding efforts for Cohn & Wolfe Public Relations for online and offline messaging, including internal and online employee surveys and executive interviews. - Worked with the creative team on information architecture; usability and user interface; as well as edited, directed and assisted with writing and coding web site content. - Assisted the team in the gathering, organization and repository of content including textual and creative collateral.

CommWerks, Inc. was a web site development shop with clients ranging from small businesses wanting to get their product or service on the web to giant entertainment moguls. Clients included Disney Channel, Don Was, International Conference of Building Officials & their associates, Disney Corporate Synergy, Disney Online, Disney Consumer Products and others. - Responsible for all projects produced by the firm. - Managed company's production schedule and staff including creative, development, quality assurance and administrative staff; leading company's public relations and marketing efforts including press releases and sponsorships for community events; business development and project management; user-end design mechanics and launch of all web development projects; training of developers and staff; and troubleshooting and support for customers.

Jill Lloyd & Associates performs media and public relations, promotions, sponsorships, crisis communications, etc. for fair and festival-related events. - Worked from a coordinator role to a supervisor - Roles and responsibilities included writing, editing and releasing of press information; crisis communication planning and execution; timelines and countdowns; and sponsorship negotiations. - Organized press events and engagements for clients to appear including the Tonight Show and Los Angeles area morning TV talk shows, and monitored media activity to include press clippings and radio/TV coverage. - Built and maintained relationships with the press and acted as an official media/public relations spokesperson for clients. - Among many events, led efforts for the 1994 Smith's Balloon Festival, including all press coverage (radio, TV and print), as well as provided coverage for the Orange County Fair, Youth Expo, Southern California Home & Garden Show, San Bernardino County Fair, San Fernando Valley Fair, and Harvest Festival Christmas & Crafts shows.

Starting out as a mascot with a zest for journalism and media relations, I worked in the media office processing press releases and photo captions. I worked closely with the Community Relations Coordinator and other staff on special promotions and events.