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Experienced customer-focused administrative and management professional with the proven ability to support all aspects of critical operations and facilitate problem resolution. 13 years of experience supporting the US Department of Health and Human Services (HHS) mission. Knowledge of both Federal Response Plan and Federal Accounting regulations, policies, and procedures. Recognized for efficiently planning, organizing, and coordinating a variety of activities. Administrative experience supporting the planning and execution of emergency response, hospital and public health services. Recognized for the ability to work both independently and as a team member. Key contributor to team performance resulting in multiple performance awards in recognition of delivering project coordination and support.
Hhs Administration For Strategic Preparedness And Response
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Resource Management SpecialistHhs Administration For Strategic Preparedness And ResponseAtlanta, Ga, Us -
Resource Management SpecialistHhs Administration For Strategic Preparedness And Response Nov 2020 - PresentAtlanta, Georgia, United States- Utilizes expert knowledge of acquisition policies and procedures to proficiently process contract procurement requests, purchase orders, interagency agreements (IAAs), direct obligations, and deobligation requests- Assist with the development of strategies for analyzing, evaluating, and exploring new initiatives that support financial reporting, interagency agreements (IAA), and contract acquisition processes to meet emerging mission requirements- Gather, organize, and analyze contract procurement and interagency agreement (IAA) data; provide subject matter expertise and recommendations that support the team to meet required deliverable timelines- Maintains Health and Human Services (HHS) Federal Acquisition Certification for Contracting Officer’s Representatives (FAC-COR) Level 1 Certification - Utilizes expert knowledge of acquisition policies and procedures in collaboration with Strategic National Stockpile acquisition team to provide assistance when invoice related inquiries are requested such as a summary of expended funds on contracts that are being modified - Maintains overall knowledge of budget policies and procedures and collaborate with Strategic National Stockpile budget team to provide assistance when contract, interagency agreements (IAAs), and invoice related inquiries are requested for budgetary planning purposes- Serves on the ASPR Diversity Leadership Council (DLC). This group is charged with developing and implementing a DEIA strategy for ASPR. - Supports the Strategic National Stockpile Operations Center by serving on the Finance and Administration desk. Duties include providing guidance and support in the event of emergency response/exercise activities of the Strategic National Stockpile through cost tracking; cost analysis; and assistance with the procurement of non-inventory products/services, if required. -
Invoice Analyst (Aspr Contractor)Leidos Jan 2019 - Nov 2020Greater Atlanta Area- Research and resolution of invoice discrepancies- Responsible for the resolution of escalated invoicing/payment problems and responding to internal inquires promptly and professionally. - Ensures invoices are processed in a timely manner in accordance with customer requirements, department goals, and federal guidelines- Reconcile processed work by verifying entries and comparing system reports to balances- Prepare analyses of accounts and producing weekly/monthly reports- Review contracts in iProcurement - Compare CLINs on contracts to invoices to ensure payment is processed from correct CLIN- Coordinate with Contract Officer Representatives (CORs) and Contract Officers (COs) to ensure invoices are received properly and paid promptly- Work with UFMS and PRISM helpdesks to ensure contract information is accurately translated in both systems - Communicate with CORs and COs to research discrepancies and modifications to contracts- Aid SNS accountant with research on specific contracts, discrepancies within SRP/iProcurement, and monthly accounts reconciliation- Work alongside Program Support Center (PSC) with prompt resolutions of invoices appearing on the weekly on-hold report- Conduct invoice refresher training to CORs -
Project Coordinator (Cdc Contractor)Leidos Oct 2015 - Sep 2018Greater Atlanta Area- Provided project coordination and administrative support to assist the Centers for Disease Control and Prevention (CDC) Office of Safety, Security and Asset Management (OSSAM) with the development, implementation and evaluation of an agency-wide Occupant Emergency Plan (OEP), the review and development of an agency wide Continuity of Operations (COOP) Plan, as well as facility specific plans which are integrated with the agency-wide plan- Drafted and distributed bi-weekly team strategy meeting summaries that address project status and priorities.- Provided comprehensive meeting support by facilitating and providing project and administrative coordination to ongoing meetings.- Provided briefing materials, draft meeting agendas and distribute meeting summaries following each meeting. Prepare and process travel requests for the Team Lead and COOP Planner. - Facilitated and support ongoing monthly meetings of the Atlanta-area Occupant Emergency Organization (OEO). - Development and support of executive briefings to CDC senior leadership of the ongoing efforts to develop and enhance the CDC OEP planning and all facilities. - Development and support of planning and executing emergency response exercises in accordance with Homeland Security Exercise and Evaluation Program (HSEEP) Guidance. - Provided administrative assistance to Occupant Emergency Organization, facilities, and CIOs in the development, review and revision of written emergency response plans specific to their areas.- Provided administrative assistance to Team Lead and COOP Planner with SharePoint document version control and upload.- Provided administrative support to OSSAMs Internal Emergency Management Branch with the CDC Emergency Management Accreditation Program (EMAP) re-accreditation process. -
Analyst (Cdc Contractor)Csra Inc Jul 2015 - Oct 2015Atlanta, Ga- Served as the initial point of contact within an emergency operations center providing 24 hour a day/7 day a week all hazards public health watch support, incident emergency alert, notification and escalation, incident management support, and support for emergency incident drills, exercises and actual emergencies- Followed EOC protocols, SOPs, and other guidance to provide 24/7/365 public health emergency communications support, incident logging, and emergency notification and escalation- Maintained call records, EOC logs, reports, and slides; including the Daily Call Log, Shift Change Log, Daily Situation Reports, weather slides, and daily operations staff rhythm- Served as an action officer to follow up on critical actions on behalf of the Duty Officer and WT Leadership- Maintained emergency notification contact lists, protocols, and procedures- Maintained all DEO, OPHPR, or CDC training requirements and maintained proficiency on use of the Dialogic Communicator to initiate alert and notification procedures- Provided weekly call reports, generated a Daily Duty Call Log and assisted in the development of a Daily Report- Maintained status of all CDC involvement in public health emergencies. Provided overall support to CDC assets deployed on mission assignments. Interface with state and local government, and Federal public health and emergency management officials to maintain situational awareness- Monitored television news broadcasts and other media sources for the analysis and assessment of information and warnings related to public health incidents to be reported to the Duty Officer and CDC leadership. Monitored operations journal and electronic mailboxes and reported significant events to the Duty Officer. Also, monitored NOAA and reported weather alerts and information, tested satellite telephone and external hotlines on a daily basis, updated emergency notification contact lists and updated protocols and procedures related to triage of incoming calls -
Emergency Communications Specialist (Cdc Contractor)Lockheed Martin Sep 2011 - Jul 2015Atlanta, Ga- Served as the initial point of contact within an emergency operations center providing 24 hour a day/7 day a week all hazards public health watch support, incident emergency alert, notification and escalation, incident management support, and support for emergency incident drills, exercises and actual emergencies- Followed EOC protocols, SOPs, and other guidance to provide 24/7/365 public health emergency communications support, incident logging, and emergency notification and escalation- Maintained call records, EOC logs, reports, and slides; including the Daily Call Log, Shift Change Log, Daily Situation Reports, weather slides, and daily operations staff rhythm- Served as an action officer to follow up on critical actions on behalf of the Duty Officer and WT Leadership- Maintained emergency notification contact lists, protocols, and procedures- Maintained all DEO, OPHPR, or CDC training requirements and maintained proficiency on use of the Dialogic Communicator to initiate alert and notification procedures- Provided weekly call reports, generated a Daily Duty Call Log and assisted in the development of a Daily Report- Maintained status of all CDC involvement in public health emergencies. Provided overall support to CDC assets deployed on mission assignments. Interface with state and local government, and Federal public health and emergency management officials to maintain situational awareness- Monitored television news broadcasts and other media sources for the analysis and assessment of information and warnings related to public health incidents to be reported to the Duty Officer and CDC leadership. Monitored operations journal and electronic mailboxes and reported significant events to the Duty Officer. Also, monitored NOAA and reported weather alerts and information, tested satellite telephone and external hotlines on a daily basis, updated emergency notification contact lists and updated protocols and procedures related to triage of incoming calls -
Emergency Department Unit SecretaryWellstar Health System Oct 2011 - Sep 2014Marietta, Ga- Responsible for receptionist, clerical and secretarial duties in a level 2 trauma center emergency department setting. - Customer Service to numerous customers on a daily basis. - Assisting in the training of new employees and coordinating schedules for unit secretaries in the emergency department. - Multi Tasking under stressful situations.- Preparing and maintaining patient records and chart activities.- Functions as the focal communication source at the nurses’ station. - Transcribing physician orders in an accurate and timely manner. -
Flight Communications SpecialistOmniflight Feb 2007 - Aug 2011Kennesaw, Ga- Dispatched numerous medical helicopters to emergency scenes and facilities.- Dispatched medical fixed wing aircraft for emergent interfacility transfers.- Customer Service to a broad range of customers while dealing with high flight volumes.- Completed all duties to ensure the safety of the flight crews and the patients.- Multi tasking under stressful situations.- Utilized and established flight following protocols using SkyConnect, OuterLink and Golden Hour software.- Used DeLorme to do mapping techniques that include plotting latitudes and longitudes, finding heading and distances, general map reading and converting military grid coordinates. - Used HEMS tool to monitor weather conditions along with other weather reporting tools.- Conducted training for new employees in the Comm Center. -
DisptacherPuckett Ems May 2005 - Feb 2007Greater Atlanta Area- Answered phone calls from 911 and local hospitals. - Obtained information about emergency and non-emergency calls.- Dispatched calls to appropriate units in a timely and orderly fashion.- Provided crews with all the necessary information to insure their safety throughout the shift. - Provided the best customer service to any customer that called. - Created a pleasant working relationship with fire, police, other ambulance services and local hospital staff. - Multi-tasking under stressful situations. -
Assitant ManagerFye Music Store Dec 2003 - Oct 2005Greater Atlanta Area- Assisted store manager with daily duties such as payroll, scheduling, ordering, receiving, cash control and clean up. - Provided customer service to large groups of customers on a daily basis.- Supervised crews and help manage daily operations.
Frequently Asked Questions about Crystal Eubanks
What company does Crystal Eubanks work for?
Crystal Eubanks works for Hhs Administration For Strategic Preparedness And Response
What is Crystal Eubanks's role at the current company?
Crystal Eubanks's current role is Resource Management Specialist.
What is Crystal Eubanks's email address?
Crystal Eubanks's email address is cr****@****dos.com
What is Crystal Eubanks's direct phone number?
Crystal Eubanks's direct phone number is +167845*****
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Crystal Eubanks
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Crystal Eubanks
Vice President, Care Transformation & California Quality Collaborative At Purchaser Business Group On Health (Pbgh)San Francisco Bay Area2gmail.com, pbgh.org4 +151035XXXXX
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