Collating Delay codes to Airlines • Motivating a Team of People on Shift • Allocating Duties And Jobs to Colleagues • Implementing Airlines Policies And Procedures on a daily basis • Analysing Information Into A Ground Handling System so airlines can be billed for services provided • Collating Delay Reports • Conducting colleague performance reviews • Sending Movement signals, ucm , scm’s for airlines

Liaising with Airlines regarding delayed passengers & issuing Welfare vouchers to Customers • Boarding passengers on flights & checking Documentation • Allocating Duties And Jobs to Colleagues • Implementing Airlines Policies And Procedures on a daily basis • Being at the front line when flights have been delayed & answering to airlines as to the reasons why • Conducting colleague performance reviews

Load planning various flights for airlines • Calculating figures for aircraft Load sheets • Having a good understanding of aircraft trimming purposes • Collating fuel figures and information passed by flight crews on a daily basis.

Managing aircraft turnarounds and time management • Liaising with Flight crew and 3rd party service suppliers • Collating flight paperwork i.e. Load sheets – flight manifest • Working to deadlines on a daily basis • Being responsible for implementing AAA policies and procedures • Helping airlines achieve a safe and on time departure