Development and implementation of Pricing models, methodology and governance for the Bank's Corporate and Institutional clients.Improving the reporting capability, insights and understanding of the Bank's 'front book' for a network of internal stakeholders.Supporting the business in the use of Pricing Models through training, outcome testing and resource production.

Specialist in complaints relating to the sale of Fixed Rate Loans and Interest Rate Hedging Products.

I worked as a personal banker for four years where my chief responsibilities were achieving sales targets for lending and insurance products, sourcing business through outbound telephony, referring customers to other specialist areas and fulfilling customers' banking needs.