Daniel Cramer Email & Phone Number

Dallas, Tx, Us

Smart Working and Food Service Program Manager responsible for day to day vendor management, work place experience for Café, Vending, Small Store solutions, Office Coffee Pantries, Conference, Catering and Executive Dining Americas. • Developed and executed exit and on boarding strategy for major food service supplier transition.

Dallas, Tx, Us

Key trusted advisor and consultant to staff area business leaders. Vendor Manager and SME for Dining Services platform responsible for Bank of America Dining, Vending, Small store solutions, OCS operations vendor strategies and customer experience throughout the North East.

Charlotte, Nc, Us

Vendor Manager responsible for day to day operations of corporate dining facilities throughout the US.

Responsible for inmate feeding and Profit and Loss accountability at various Medium Security State Prisons, Jails, Federal Prisons and detention centers located in Ohio, Louisiana, Texas, Georgia, Florida and New Mexico.

Charlotte, Nc, Us

Commodity owner/manager for food services and supplies, which included Corporate and Executive Dining, board of director dinner meetings, vending, office coffee service and office water service and all other food related areas for the enterprise. Responsibilities also included the leadership of the Advisory Board of Directors and financial oversight for the World Trade Center Atlanta, a public restaurant and private club.• Additional responsibilities as part of the Corporate Real Estate Department include management leadership for the facilities help desk which was a centralized call center supporting in-house technician's enterprise wide.• LOB Champion for the Service Quality program for Corporate Real Estate (CRE), acted as liaison with SunTrust Corporate Quality Service Council to help promote above and beyond service quality efforts within CRE.• Reduced expenses by $2.8 million through vendor consolidation.• Eliminated food service subsidy leveraging off of our strategic partnership with Compass Group with revenue streams to offset expense.• Replaced highly subsidized dining center in Florida with a dining center that utilized owned space in a lobby area and opened to the public on a P&L basis.• Strategized and partnered with supply chain management efficiency and cost reduction opportunities while still maintaining world-class service in food service locations through effective Service Level Agreements (SLA’s) negotiated into vendor contracts.• Advisory Board Member for Hospitality Educational Foundation of Georgia a nonprofit organization

Lake Zurich, Il, Us

Responsible for new business, account retention of corporate supply chain customers, coffee roasters, dealers, and distributors.• Completed Sandler Sales Training• Managed and was part of the national sale as the account executive of the implementation of FETCO coffee equipment transition for Exxon Mobil for their on-the run stores.• Championed new business growth of $1.5MM in the South East Region targeting national corporations.

Islandia, Ny, Us

Effectively led and managed dining services on behalf of the Salvation Army for the worldTrade Center disaster that included Ground zero, Station Island Landfill, Coroner’s Office,Liberty State Park and Social Services serving over 15,000 meals daily.• Strategic Planner and Liaison with Whitson Senior management and the Salvation Army Incident Command Staff.• Communicated with OEM and Law Enforcement agencies on a regular basis.• Implemented Safety and Sanitation Programs in all temporary dining sites to ensure high standards and minimize any food borne illnesses.• Mentored the facilitation of the Restaurant Revitalization Program between Lower Manhattan restaurants, Whitsons and the Salvation Army, which expensed over $4M in meals from local restaurants for Ground Zero and provided immediate cash flow for the small business owners.

Charlotte, North Carolina, Us

COMPASS GROUP /EUREST DINING SERVICE, CANTEEN District General ManagerLed and managed the largest district team responsible for business throughout Eastern Pennsylvania, New Jersey and Manhattan New York. Market segments included Community Colleges, Concession business and the Business and Industry sector and K-12 business. • Consistently achieved district revenue and profitability goals over $27 million in managed volume over 24+ cost centers. • Achieved 100% account retention for major top 100 key clients in the metro region of New York and New Jersey to included NBC Corporation, CNA Insurance, Circle Line, Dow Jones, Philip Morris, The CIT Group and Prudential Insurance.• Mentored local purchasing coordinators, which exceeded local rebated goals by 5%.• Rebuilt confidence and relationship of 2 major clients, in turn rescuing business of over $350K in combined revenue while achieving an increase in management fee by $15k.• Implemented Eurest new Marketing and Merchandising programs, which resulted in over 3% revenue growth.• Provided leadership for 2 district managers that oversaw K-12 dining programs with managed volume of 12 million dollars while restructuring region.• Successfully transitioned new business from corporate acquisitions while implementing Eurest Corporate Programs and standards, which resulted in no loss of business and increased client satisfaction.• Negotiated new contract with Circle Line that resulted in turning the business around into a more profitable and top 100 Key accounts for compass Group.• Partnered with other regional local district purchasing associates and implemented programs which complimented corporate specifications that resulted in a 30% growth in local rebates