Daniel Mccloskey

Daniel Mccloskey Email and Phone Number

AVP Loan Operations Manager at BankNewport @ BankNewport
middletown, rhode island, united states
Daniel Mccloskey's Location
Saunderstown, Rhode Island, United States, United States
Daniel Mccloskey's Contact Details

Daniel Mccloskey work email

Daniel Mccloskey personal email

n/a
About Daniel Mccloskey

Banking operations professional since 2015. Manager and leader. Passionate about driving procedural efficiencies through digital solutions/projects.

Daniel Mccloskey's Current Company Details
BankNewport

Banknewport

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AVP Loan Operations Manager at BankNewport
middletown, rhode island, united states
Website:
banknewport.com
Employees:
225
Daniel Mccloskey Work Experience Details
  • Banknewport
    Assistant Vice President Loan Operations Manager
    Banknewport May 2021 - Present
    Middletown, Rhode Island, United States
    • Lead and manage the Loan Operations team, servicing all of the bank’s loan portfolio • Provide leadership, team building and coordination for all loan servicing activities• Manage the loan onboarding, quality control, global rate change processes, payment processing, escrow analysis and payments, SBA reporting, and investor reporting for bank's lead and non-lead loans• Providing customer service to all internal customer requests• Identify technological efficiencies with digital solutions in department policies and procedures where possible• Ensure departmental compliance with internal and external auditors
  • Lendingclub
    (Formerly Radius Bank) Assistant Vice President Operations Manager
    Lendingclub Jun 2019 - May 2021
    Greater Boston Area
    • Oversee the Deposit Operations and Loan servicing team, working with all levels of management ensuring daily, weekly and monthly SLAs are met• Oversee mobile deposits, card systems (including card disputes), loan payments, loan onboarding, interdepartmental processing/funding requests as well as daily/monthly account reconciliations, ACH, RDI and wire processing• Ensure compliance with operations processes to internal and external auditors • Provide leadership, coaching and coordination of all activities for the Deposit Operations and Loan Servicing functions in accordance with the Bank's strategy, policies and procedures• Recruit, groom and manage the operations team to meet changing operational demands of online partners• Map and document operational processes to assist in automation and increase efficiency through technology
  • Radius Bank
    Customer Service Supervisor (Csa I-Iii)
    Radius Bank Mar 2017 - Jun 2019
    Greater Boston Area
    • Oversaw a staff of 18 Customer Service Advisors, coordinated work schedules, allocated department resources to meet and exceed department goals and service level averages (Average speed of answer, Net Promoter Scores, etc.)• Performance and Quality Management: monitoring of customer interactions, providing training and 1-on-1 guidance • Collect, input and analyze client contact data to optimize department resources• Handled a high volume of virtual client/partner inquiries and issues through phone, chat and email• Owned the extended overdraft/charge off process • Owned and managed the bank’s project of selling/closing out our remaining IRA portfolio• Adhered to the bank’s security and audit policies/procedures, as well as BSA guidelines
  • Centreville Bank
    Customer Service Representative
    Centreville Bank Mar 2015 - Feb 2017
    West Warwick, Ri
    • Cultivated customer relationships through opening accounts and recommending related banking products• Contributed to the bank’s loan portfolio by coordinating and inputting home equity loan and line applications • Resolved complex customer issues, concerns and challenges in person, over the phone and via email• Adhered to the bank’s security and audit policies/procedures, as well as BSA guidelines • Oversaw branch staff, providing guidance and coaching on customer service and teller issues

Daniel Mccloskey Education Details

Frequently Asked Questions about Daniel Mccloskey

What company does Daniel Mccloskey work for?

Daniel Mccloskey works for Banknewport

What is Daniel Mccloskey's role at the current company?

Daniel Mccloskey's current role is AVP Loan Operations Manager at BankNewport.

What is Daniel Mccloskey's email address?

Daniel Mccloskey's email address is dm****@****ank.com

What schools did Daniel Mccloskey attend?

Daniel Mccloskey attended University Of Rhode Island, South Kingstown High School.

Who are Daniel Mccloskey's colleagues?

Daniel Mccloskey's colleagues are Corinne Jones, Renate Marek, Demetria Dirocco, Kestler Robyn, Tim Lebreux, Adam Duclos, Ali Hanson.

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