Daniel Pierce Email & Phone Number

Saint Paul, Mn, Us

Falls Church, Virginia, United States

▪ Manages essential systems including online ordering, and loss prevention▪ Planned and coordinated the transition of all locations to a new point-of-sale provider▪ Implemented a new system to allow for dynamic policy updates across various platforms▪ Revised the delineation of responsibilities to prepare for a restructuring of roles▪ Designed and launched a new learning management system to be used internally and by franchise partners▪ Enabled a customer-facing catering solution for customers to place orders directly

Falls Church, Virginia, United States

▪ Managed relationships with third-party delivery service providers and ensured effective integration with existing digital platforms▪ Consolidated digital tools to reduce reliance on custom-built solutions and limit the number of disparate systems in use. Streamlined policies and procedures around the revised ecosystem.

Falls Church, Va

▪ Facilitated expansion from 4 to 14 locations▪ Managed existing services and onboarded new partners to meet shifting expectations in the marketplace and facilitate operations▪ Reduced costs through negotiations with vendors and partners.▪ Reduced labor costs and improved productivity by restructuring positions and establishing a comprehensive training model for 300+ employees▪ Developed Covid response policies and training resources▪ Improved food quality and optimized production through changes to menu and products.▪ Mitigated food safety risks by researched regulations and updating procedures.

Falls Church, Va

▪ Streamlined workflow for customer service and catering teams by developing standard operating procedures and revamping customer-facing resources.▪ Coordinated with restaurant management and oversaw teams for staffed events. Maintained permitting and inspections for food truck operations.▪ Expanded philanthropic efforts in collaboration with corporate leadership through evaluation of in-house initiatives. Managed logistics for special events, promotions, and discounts to support local organizations.

Washington D.C. Metro Area

▪ Ensured service consistency by monitoring front-of-house operations and coordinating staff.▪ Prepared deposits, reconciled invoices, and monitored inventory to meet company standards.

Montelimar, France

▪ Created lesson plans and ran workshops for the first English immersion kindergarten program in France.

Wooster, Ohio

▪ Revamped campus tours by updating training script and teaching new tour guides. Engaged prospective students with individual tours and personal correspondence to increase interest in attending.

Rockville, Md

▪ Initiated transition to paperless office by developing and implementing a digital archival process. Assisted with preparation of quarterly client reports and archiving of sensitive materials.

Bachelor Of Arts (B.A.), Mathematics And French

Activities and Societies: Woo91 (Radio DJ), Don't Throw Shoes (Improv Comedy -- co-President), A Round of Monkeys (A Cappella), Juggling.

Philosophy

Off-Campus Study

French Studies

Off-Campus Study

Concurrent Enrollment With High School

Concurrent Coursework during High School