Danielle Sander Email & Phone Number

Leads a 4-person Ops team responsible for tracking student outcome metrics, responding to career services inquiries, developing job search materials, processing all course refund requests, facilitating the career services customer journey, and managing product requests for the Outcomes department- Sets OKR’s and manages special projects- Drafts Policies & Procedures- Increases efficiency and automation- Oversees customer communication- Product prioritization - Oversees content updates for all customer facing Career Services resources- Manages automated customer journey emails- Oversees tracking student outcome data

Berlin Area, Germany

Developed the vision for alumni to become industry leaders and voices and executed this vision by fostering community engagement, providing opportunities to publish industry related content, providing resources for organizing events, and continuing career development support, with the goal of generating referrals, repeat customers, candidates for open Mentor and Tutor roles, participants for improvement surveys, and success stories for the marketing team. - Fostered alumni community- Published quarterly newsletter- Moderated alumni communities- Facilitated global alumni events- Managed employer relations- Developed community partnerships- Coached alumni on career next steps- Developed customer journey and alumni communication- Strategized and developed course curriculum in line with job market trends

Knoxville, Tennessee, United States

Created the first career support strategy and process by developing a series of standardized templates to walk students through the steps needed to land a job. Key topics included developing a personal brand, building a portfolio, writing a cover letter, creating a resume, preparing for behavioral and technical interviews, and networking.- 1:1 Career coaching and mentorship- Mock interviews- Developed interview guides- Community moderation- Employer relations- Developed job search resources

Virtual

ASI assists organizations with maintaining a strong security posture as we evaluate their security architecture and security plans to perform actions leading to accreditation across enterprise architectures.-Sources and screens candidates for technical and project management roles on an as needed basis

Berlin Area, Germany

-Conducted behavioral interviews for back-end software development candidates and handled salary negotiations -Ensured a smooth candidate experience through all phases of the hiring process by working closely with sourcing team, interview coordinator, hiring managers, executive committees, and human resources

Knoxville, Tennessee Area

-Acting team lead for sales recruitment, managing 4 in house employees and RPO team-Tracked all hiring data, updated forecast and staffing plan monthly, and presented a quarterly staffing analysis for direct sales department leadership team-Spearheaded a 6 month strategic sourcing initiative which included coordinating across 20+ sales managers and markets to generate new avenues of attracting door to door sales employees

Washington D.C. Metro Area

-Worked with external consultant to coordinate a $500,000 project to assess and update HR systems including payroll, HRIS, performance management, and recruiting.-Coordinated a series of resume writing and interviewing workshops to assist employees transitioning out of the organization, and established a vendor for outplacement services.

Washington D.C. Metro Area

-Managed benefits administration for domestic and international employees-Conducted full life cycle recruitment including developing job descriptions, sourcing, interviewing, offers, relocation, and orientation-Contributed content to employee handbook and personnel policies-Managed professional development by taking HR courses, earning the PHR Certification, and attending continuing training

Washington D.C. Metro Area

-Conducted workshop presentations to teach Microsoft office skills to students, faculty, and staff

Master Of Public Administration - Mpa, Public Policy And Administration

Activities and Societies: Vice President, ICMA UTK Student Chapter

Bachelor Of Arts - Ba, Anthropology And French

Activities and Societies: Study Abroad in Paris, France