"I like to listen. I have learned a great deal from listening carefully. Most people never listen."Ernest Hemingway, Author, and JournalistIn my 27+ year career in operations and technology sales, I have found that listening has been the most critical component to achieving successful outcomes for my clients. Every customer is different and every customer’s customer is different. Helping customers implement solutions that will help them address their challenges, reach their objectives and exceed their expectations to achieve the best outcomes is what I do best.My experience, character, and values and my strong work ethic give me the ability to address the many aspects of the customer experience strategy, enabling me to bring the best solutions to my partners and clients. I enjoy partnering and working with organizations that are seeking to make things better. With an openness to make improvements that will contribute to an organization's strategic initiatives, there is every opportunity to have true collaboration working toward delivering successful results.PCI Pal is the specialist provider of secure payment solutions for contact centers and businesses taking Cardholder Not Present (CNP) payments. Our mission is to safeguard reputations and build trust. We provide organizations that engage with customers via contact centers with globally accessible cloud solutions ensuring their conversations are PCI compliant and personal data is protected. PCI Pal integrates with payment providers and are carrier, phone, digital and CRM agnostic. We are committed to providing a first-class service to our clients and partners and are constantly working to stay at the forefront of PCI compliance and best practices. Danielle Morales✉ danielle.morales@pcipal.com☎ (714) 865-0313 (m)