Dave Dillon

Dave Dillon Email and Phone Number

Senior Customer Engagement Specialist, HealthStream @ HealthStream
nashville, tennessee, united states
About Dave Dillon

Professional ExperienceDave is a training & development professional whose life motivation is to help individuals and organizations maximize their potential. He has been a change agent and catalyst for growth in every position and organization where he has served. Dave’s greatest capability is being an ‘organizational intrapreneur’; and an ‘internal builder’. He trains & develops people and creates & grows programs to help benefit organizations.Commitment & StrategyDave believes that in our life stewardship we have the responsibility to maximize resources and make the most of every opportunity. This requires thinking quantitatively (how much) and qualitatively (how well); both efficiency and effectiveness must be considered to achieve more and better outcomes. This mindset, applied to organizational change & growth, must pursue two avenues. First, what is currently being done must be evaluated through a continuous improvement process matrix. This must be done, to ensure that everything is being done as efficiently and effectively as possible to generate maximum results. Secondly, new initiatives, of what can & should be done, need to be diagnosed & discovered. Plans can then be designed, so that these additional ventures can be launched & implemented; in order to further expand & grow the organization. Strengths & ExpertiseTop Personal Strengths from Gallup’s StrengthFindersMaximizer, Futuristic, Ideation, Strategic, ActivatorTop Strengths from Gallup’s Standout (Workplace Strengths)Equalizer & CreativeSpecialty Areas of ExpertisePersonnel Dynamics and DevelopmentOrganizational Dynamics and Development Organizational Leadership and Project ManagementConsultative Sales and Customer ServiceTraining Design and DevelopmentTraining Implementation and DeliveryTraining Program AdministrationContact InformationLinkedIn: www.linkedin.com/pub/dave-dillon/10/181/15/Email: dave.dillon56@gmail.com Twitter: @DavidRDillonSkype: dave.dillon56

Dave Dillon's Current Company Details
HealthStream

Healthstream

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Senior Customer Engagement Specialist, HealthStream
nashville, tennessee, united states
Website:
healthstream.com
Employees:
826
Dave Dillon Work Experience Details
  • Healthstream
    Senior Customer Engagement Specialist & Team Lead
    Healthstream Jan 2024 - Present
    Nashville, Tennessee, United States
    Facilitate software usage orientation and implementations, to new clients, through online and onsite training sessions and webinars.Deliver software usage guidance and assistance, to existing clients, through online and onsite training sessions and webinars.Develop training curriculum content, delivery sequences and formats for new and existing clientsOffer support, consulting and advising, for maximizing software usage, to new and existing clients. Provide backup for responding to technical support questions, including documentation development.Give sales support to account managers with prospective and new clients; and retention support with existing clients.Furnish administrative support and peer leadership within the training team.
  • Healthstream
    Senior Customer Engagement Specialist
    Healthstream May 2023 - Dec 2023
    Nashville, Tennessee, United States
    Facilitate software usage orientation and implementations, to new clients, through online and onsite training sessions and webinars.Deliver software usage guidance and assistance, to existing clients, through online and onsite training sessions and webinars.Develop training curriculum content, delivery sequences and formats for new and existing clientsOffer support, consulting and advising, for maximizing software usage, to new and existing clients. Provide backup for responding to technical support questions, including documentation development.Give sales support to account managers with prospective and new clients; and retention support with existing clients.
  • Williamson College
    Professor, Executive Faculty & School Of Ministry Leadership Chair
    Williamson College May 2018 - Present
    Franklin, Tennessee
    As an adjunct professor, I facilitate onsite & blended courses in Leadership, Ministry Training, Biblical and General Studies. As an Executive Faculty member, I help review and recommend Administrative Policy Changes and Updates to our Faculty for our Administrative and Executive Personnel. As School of Ministry Leadership Chair, I work with my professorial colleagues to educate, encourage, and advise our students. Specific emphasis is placed on developing enriching course content and sequences, as well as, delivering engaging learning activities and experiences. The goal is to create holistic, life-transformational experiences that precede expanding leadership and service opportunities.
  • Williamson College
    Professor & Executive Faculty
    Williamson College Sep 2017 - May 2018
    Franklin, Tennessee
    As an adjunct professor, I design, re- design and facilitate onsite & blended courses in Organizational Leadership, Ministry Training, Biblical Studies and General Studies. As an Executive Faculty member, I help review and recommend Administrative Policy Changes and Updates to our Faculty for our Administrative and Executive Personnel.
  • Williamson College
    Adjunct Professor
    Williamson College Apr 2016 - Sep 2017
    Franklin, Tennessee
    As an adjunct professor, I design, re- design and facilitate onsite & blended courses in Organizational Leadership, Ministry Training, Biblical Studies and General Studies.
  • Williamson College
    Adjunct Professor And Educational Technology Consultant
    Williamson College Apr 2000 - Apr 2016
    Franklin, Tennessee
    As an adjunct professor, I facilitate onsite & blended courses in Leadership, Ministry Training, Biblical Studies and Sociology. As an educational technology consultant I design & build onsite & blended courses, and also, consult with faculty regarding their onsite & blended course design.
  • Veritystream
    Senior Training Specialist
    Veritystream Jan 2018 - May 2023
    Brentwood, Tennessee
    Facilitate software usage orientation and implementations, to new clients, through online and onsite training sessions and webinars.Deliver software usage guidance and assistance, to existing clients, through online and onsite training sessions and webinars.Develop training curriculum content, delivery sequences and formats for new and existing clientsOffer support, consulting and advising, for maximizing software usage, to new and existing clients. Provide backup for responding to technical support questions, including documentation development.Give sales support to account managers with prospective and new clients; and retention support with existing clients.
  • Echo, A Healthstream Company
    Training Specialist
    Echo, A Healthstream Company Mar 2015 - Dec 2017
    Brentwood, Tennessee
    Provide software usage assistance to new and existing clients.Provide training and software usage suggestions to new and existing clients. Conduct targeted proactive support campaigns for purposes of client retention, verifying client status and self-scheduling of training sessions. Provide backup for technical support questions and documentation development.
  • Coach1Ng
    Educating & Training; Coaching & Consulting
    Coach1Ng Sep 2012 - Mar 2015
    Franklin, Tennessee
    Adjunct Professor - facilitate online courses for students attending Knowledge Elements Education Network (KEEN) member colleges and universities. Courses taught include: Leadership & Management, Organizational Programming, Ministry Training, Biblical & Theological Studies, and Sociology & Personal Development. Personal Coach – provide guidance to growth-minded individuals, looking for self-understanding and improvement. Best results come from including the use of assessment-based (MBTI, DISC & Strength-finders) data in the process. Educational Consultant - provide training and consulting for growth-minded administrators and faculty members in higher educational institutions who want to improve and/or expand their onsite, blended, online, and adult learning programs. Advice on new program design, implementation, launch, and development is also available. Organizational Consultant - provide assessment-based (MBTI, DISC & Strength-finders) consulting for growth-minded organizations that desire better personal and interpersonal understanding; which can lead to enhanced performance and better results.
  • Knowledge Elements Inc.
    Vice President - Higher Education Consulting And Training
    Knowledge Elements Inc. Feb 2009 - Jun 2012
    Franklin, Tennessee
    1. Consulting with dozens of College and University administrators and faculty regarding ways to expand their academic programs; primarily through the design, implementation and development of non-traditional programs (predominantly adult, blended, and online learning).2. Promotion of educational products, services and programs by using a consultative sales process, which resonates with higher education administrators.3. Extensive training of interested administrators, course designers and faculty members on how to work with adult and online learners, design courses for these students, and facilitate meaningful learning experiences using these modalities. 4. Building of the Online Division of the Company in general and the Knowledge Elements Education Network (KEEN) Program in particular: a. Support the building and development of online courses b. Help recruit, train and supervise qualified online adjunct faculty members to facilitate these courses c. Serve as the lead educational consultant in the development of K.E. proprietary Learning Management System (Atheneo) d. Assist in recruiting Colleges and Universities to partner as participants in building the membership of the KEEN Program e. Aid in the administration of the KEEN academic program to manage the successful completion of annual course enrollments. 5. Adjunct Professor - facilitate online courses for students attending KEEN member colleges and universities. Courses taught include: Leadership & Management, Organizational Programming, Ministry Training, Biblical & Theological Studies, and Sociology & Personal Development.
  • Knowledge Elements, Inc.
    Adult & Higher Education Consulting
    Knowledge Elements, Inc. Jun 2002 - Jan 2009
    Franklin, Tn
    1. Consult with dozens of College and University administrators and faculty regarding ways to expand their academic programs; primarily through the design, implementation and development of non-traditional programs (predominantly adult, blended, and online learning).2. Successfully promote educational products, services and programs through using a consultative sales process which resonates with higher education administrators.3. Train administrators and faculty members about how to work with adult and online learners, design courses for these students, and facilitate meaningful learning experiences using these modalities. 4. Lead in the launch and building the Online Division of the Company in general, and the Knowledge Elements Education Network (KEEN) Program in particular: a. Oversee the building and development of 75+ online courses b. Recruit, train and supervise 50+ qualified online adjunct faculty members to facilitate College-credit courses c. Serve as the lead educational consultant in the development of K.E. proprietary Learning Management System (Atheneo) d. Recruit Colleges and Universities to partner as participants in building the membership of the KEEN Program e. Administrate the KEEN academic program and manage the successful completion of thousands of annual course enrollments.5. Adjunct Professor - facilitate online courses for students attending KEEN member colleges and universities. Courses taught include: Leadership & Management, Organizational Programming, Ministry Training, Biblical & Theological Studies, and Sociology & Personal Development.

Dave Dillon Skills

Instructional Design Adult Education E Learning Coaching Leadership Development Curriculum Development Higher Education Public Speaking Teaching Curriculum Design Training Distance Learning Staff Development Team Building Career Counseling Organizational Development Program Development Educational Leadership Workshop Facilitation Conflict Resolution Program Management Community Outreach Volunteer Management Research Educational Technology Career Development Project Management Technology Needs Analysis Training Delivery Entrepreneurship Mbti Process Improvement Change Management Personal Development Instructional Technology Classroom Team Leadership Non Profits Human Dynamics Personality Assessment Learning Styles Educational Consulting Training Facilitation Program Coordination Event Management Academic Administration Corporate Training Consultative Selling Style Online Instructor Mentoring

Dave Dillon Education Details

Frequently Asked Questions about Dave Dillon

What company does Dave Dillon work for?

Dave Dillon works for Healthstream

What is Dave Dillon's role at the current company?

Dave Dillon's current role is Senior Customer Engagement Specialist, HealthStream.

What is Dave Dillon's email address?

Dave Dillon's email address is da****@****ail.com

What is Dave Dillon's direct phone number?

Dave Dillon's direct phone number is +161547*****

What schools did Dave Dillon attend?

Dave Dillon attended The Ohio State University, Grand Rapids Theological Seminary, Faith Baptist Bible College And Theological Seminary.

What are some of Dave Dillon's interests?

Dave Dillon has interest in Science And Technology, Education.

What skills is Dave Dillon known for?

Dave Dillon has skills like Instructional Design, Adult Education, E Learning, Coaching, Leadership Development, Curriculum Development, Higher Education, Public Speaking, Teaching, Curriculum Design, Training, Distance Learning.

Who are Dave Dillon's colleagues?

Dave Dillon's colleagues are Cora Lawrence, Casey Reynolds, Marsha Gospodarek, Charles "chip" Simpson Ii, Paul Elliot, Jim Lindsey, Benjamin Gonzalez.

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