David Self Email & Phone Number

Grapevine, Texas

•Manage day-to-day activities of the Quality Department. •ISO transition to 9001:2015. Update and initiate revised procedures. Create procedure and logs for risks and opportunities. Improved corrective actions and defective material tracking.•Improved warehouse location and layout.•Provide training and guidance to personnel.•Investigate and manage customer complaints and returns, CAPA. •Manage and implement customer requirements.

Lewisville, Texas

•Assist with the development of new processes, products, and services provided to insure appropriate quality and in-process controls are implemented.•Work with teams to solve customer/supplier/product issues.•Investigate issues and customer complaints to obtain root cause and correction action (CAPA)•Establish or adjust related work procedures to meet business needs.•Provide technical and process direction to quality staff.•Provide leadership, mentoring and supervision for quality staff.•Establish samples plans and inspection procedures.•Evaluate employees through performance reviews, on-going coaching and feedback.•Oversee the efficient implementation of quality standards, programs and processes to improve operational efficiencies and reduce/eliminate waste and nonconformance.•Train employees in SOP’s and ensure training effectiveness in application of job skills.•Review, approve and maintain time and attendance records.•Monitor QA inspection results and nonconformance performance to implement changes improving operating efficiency.•Develop and implement QA process improvements.•Collect, trend and analyze internal performance metrics.•Assist in internal ISO Audits.

Shanghai, China

• Lead a team of Quality Engineers in the daily operations of the Quality Department.• Coordinate work flow for QE’s to meet department KPI’s.• Review New Product Development submissions for product and part updates to verify compliance to technical requirements.• Assists in the validation of products according to test plans, as well as to conditions over-and-above qualification requirements including end-use environmental conditions and identifies new validation methods to assure products are adequate for the intended customer environment.• Confirm that design and manufacturing processes ultimately result in product which exceeds both requirements and expectations.• Responsible for evaluation, assessment, and performance improvement of suppliers of electronic, electromechanical, mechanical components. Work with suppliers from program concept through volume production support to prevent and resolve Quality problems.• Analyze and review all aspects of characterization and qualification data.• Interface with Logistics, Planning, Quality and Manufacturing to ensure that the correct documentation is in place for both the development and release to production phases.• Perform quality tasks such as quality system audits, production line inspections, product evaluations, process monitoring, supplied part problem resolution, data analysis and lead/participate in various process improvement initiatives.• Create, issue, and implement control plans on an on-going basis, as required, for new products, specials, and existing product.• Support Quality in all phases of the manufacturing process from suppliers to customers and for preventing defects through problem analysis and effective corrective actions.• Participate and/or lead in Continuous Improvement programs.• Participate and/or lead in defect reduction activities issued as supplier corrective action requests.• Utilize 8D and Six Sigma problem solving and improvement methodology.

Shanghai, China

• Assists in the validation of products according to test plans, as well as to conditions over-and-above qualification requirements including end-use environmental conditions and identifies new validation methods to assure products are adequate for the intended customer environment.• Confirms that design and manufacturing processes ultimately result in product which exceeds both requirements and expectations.• Review New Product Development (NPD) submissions for product and part updates to verify compliance to technical requirements.• Responsible for evaluation, assessment, and performance improvement of suppliers of electronic, electromechanical, mechanical components. Work with suppliers from program concept through volume production support to prevent and resolve Quality problems.• Analyze and review all aspects of characterization and qualification data.• Interface with Logistics, Planning, Quality and Manufacturing to ensure that the correct documentation is in place for both the development and release to production phases.• Perform Quality tasks such as Quality system audits, production line inspections, product evaluations, process monitoring, supplied part problem resolution, data analysis and lead/participate in various process improvement initiatives.• Create, issue, and implement control plans on an on-going basis, as required, for new products, specials, and existing product.• Support Quality in all phases of the manufacturing process from suppliers to customers and for preventing defects through problem analysis and effective corrective actions.

Zhongshan, Guangdong, China

• Managed a team of personnel performing in-process inspections, inspection of outbound containers, shipment certifications, document control and scheduling at 14 factories in China producing approximately $65 million worth of product yearly.• Conducted factory reviews/approvals including pre-production and production, audits, CAR follow-up, C-TPAT and security.• Prepared factories and submitted products for compliance to UL, RoHS, STR and MTL standards. • Created Quality Inspection Plans, performed Engineering drawing reviews/approvals, conducted FAI reviews/approvals, performed training, responsible for maintaining calibration on all inspection and test equipment and managed all final artwork reviews/approvals.• Created and managed MS Access databases and relevant forms for the life testing of fountain and garden art products, factory inspection scheduling, quality rejection reports and ZhongShan factory BOM’s. • Implemented structured life testing and review of fountain and garden art products at individual factories.• Assisted in sourcing potential factories and/or their components to engineering and quality requirements. Conducted new factory assessment for production of various products from components to finished goods. • Opened Beckett’s first China office in Xiaolan, ZhongShan, GuangDong from ground up including office furniture and equipment procurement, setting up computers/networks and hiring personnel.

Irving, Texas

• Conducted factory reviews/approvals including pre-production and production, audits and CAR follow-up. • Performed product development and conducted design reviews in Asia. Assisted U.S. Engineering personnel on individual Asia projects.• Prepared factories and submitted products for compliance to UL, DENAN, STR, and MTL standards. • Reviewed factory production to product specifications to ensure product conformity. • Conducted FMEA and point of failure analysis.• Assisted in sourcing potential factories and/or their components to engineering and quality requirements. Conducted new factory assessment for production of various products from components to finished goods.

Irving, Texas

• Training pertinent personnel on new and existing products, including design and application. Training in water garden fundamentals. • Consulted and supervised pond design and construction projects.• Consulted on the making of a Sales Representative and Customer training film.

Irving, Texas

• Supervised eight personnel in charge of Incoming Inspection, In-Process Inspection, Injection Molding Inspection and Customer Returns.• Created and managed MS Access databases and relevant forms for Incoming Inspection, production line inspection, OEM customer returns, SPC for injection molding, production scrap, calibration, CAR’s, and quality rejection reports.• Issued CAR’s and follow-up.• Defects charting and reporting to upper management and production.• Participated in a team that reviewed the injection molding and pump production processes and implemented process improvements.• Conducted point of failure analysis.• Implementation of Production Assembly Work Instructions for OEM and consumer product line.• Training of new and existing personnel to improve their contribution in meeting customer satisfaction.

Irving, Texas

• Performed incoming, first piece, in-process and final inspections.• Evaluated cause and effect of non-conforming product.• Wrote work instructions to assist in meeting ISO/QS 9000 criteria.

Irving, Texas

• Evaluation and disposition of all customer returns. Teardown analysis to determine root cause.• Created and managed Customer Returns MSAccess Database for reporting product defects to upper management.• Utilized electrical test equipment.

General Studies

Education record