David Thompson Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

Leading the largest Hygiene Operations team for Rentokil Initial globally, with 155 Service Technicians, 12 Managers, and 4 Service Planners in my direct line of responsibility.Managing the end to end HR processes including recruitment, onboarding, inductions, performance development reviews, succession planning, performance management and terminations.Managing the ongoing servicing of high-value existing clients with a $30million+ customer portfolioFull P&L accountability across… Show more Leading the largest Hygiene Operations team for Rentokil Initial globally, with 155 Service Technicians, 12 Managers, and 4 Service Planners in my direct line of responsibility.Managing the end to end HR processes including recruitment, onboarding, inductions, performance development reviews, succession planning, performance management and terminations.Managing the ongoing servicing of high-value existing clients with a $30million+ customer portfolioFull P&L accountability across all sites with continuous improvement measures.Delivering and implementing quality assurance audits.Fleet management of 160+ vehicles.Developing productive and professional relationships with existing clients to allow for client retention. Managing facilities, stock and inventory controls across 5 sites.Leading project management across the business.Facilitating business process and structural changes.Liaising with stakeholders to ensure we are meeting company demands and expectations. Achievements:Implemented new recruitment strategies to attract valuable staff whilst increasing colleague retention.Exceeded customer retention target by 9% and awarded Service Team of the Year for Rentokil Initial Australia twice.Implemented organisational changes to improve operational structure and business processes.Successfully project managed 3 competitor acquisitions in 4 years.Successfully project managed the opening on new depot sites across Victoria. Show less

Melbourne, Victoria

Melbourne Cbd

Richmond, Victoria

Richmond, Victoria

Melbourne, Australia

Moorabbin, Victoria, Australia