David B. Email & Phone Number

• Face of the organization while providing service and customer support to build positive relationships with clients during field visits, through email, or over the phone.• Manage on-site installation, maintenance and repair, and imaging for the client’s IT needs in both a commercial and county school district environment. • Achieved customer computer system objectives by gathering pertinent data, identifying, and evaluating options, then implementing a course of action while properly documenting issues and solutions. • Tracking of billable time while providing outstanding customer facing communications in a high-pressure environment.• Understanding and applying networking experience (DHCP, TCP/IP, Tracert, etc.) to solve customer IT issues.• Ability to set up and configure Windows 10, Office365, iOS devices, and other IT equipment and software for client’s use.

North Charleston, Sc

• Entry level experience with computers involving cyber security and networking fundamentals, Windows 10 and Linux systems, Windows Directory for Windows Server 2012 R2, Cisco Internetworking Concepts, Cisco router and switch configuration, and Information Systems Security.• CompTIA Security + CE certified, Extron A/V Associate certified, Dell Client Course 2019 certified, and Dell Enterprise certified.• Trident Technical College IT Help Desk Intern involved in solving faculty and student IT issues while helping to maintain system capabilities for the school's IT equipment.• Southeast Collegiate Cyber Defense Competition (SECCDC) Trident Technical College team member and 2020 National Cyber League (NCL) Individual game participant.• Continually expanding knowledge and skill in cybersecurity by completing tasks and challenges at TryHackMe.Com.

Kabul, Afghanistan

• Primary liaison between DynCorp International and NATO Special Operations Command in order to fulfill Department of Defense contract requirements. • Supervised the General Command Police Special Unit (GCPSU) Training & Curriculum Development Cell at Resolute Support Headquarters in Kabul. • Assigned to the Afghan National Police (ANP) Training & Curriculum Development Cell at NATO Headquarters in Kabul. Duties included the formation and development of police training, evaluations of police training courses, evaluations of police training sites and ANP instructors throughout Afghanistan. Department of Defense Secret Clearance (Expired). • Mentored the Afghanistan Recruitment Officer and his staff at Nangarhar Police Headquarters in planning, coordinating, and conducting recruitment of new police recruits for training as police officers. • Managed the day to day operations of Training Sustainment Site Rushmore which trained 90-120 new police recruits every two months. • Served as the Logistical Advisor to the Afghanistan Logistical officer at the Gardez Regional Training Center.• Responsible for the ordering, management, and distribution of police equipment ($500,000.00 inventory) and the proper logistical training, evaluation, and supervision of six Afghan subordinates.

Charleston, South Carolina

• Responsible for the training, evaluation, and supervision of new police officers in a Field Training Program during a three month process. FTO position entailed acting as a secondary supervisor of 4-6 officers during a shift.• Provided investigation of minor vehicle accidents and fatal vehicle accidents. Process included the investigation through interviews and reconstruction of the accident to full prosecution in courts.• Protected personnel, safeguarded property, and maintained discipline through the enforcement of municipal, state, and federal laws as a patrol officer. Conducted interviews and investigations; prepared daily incident reports, accident reports, and arrest reports.

Hinesville, Georgia

Patrol Officer: Conducted patrol officer duties.Traffic Officer: Enforced traffic laws and conducted traffic investigations of minor traffic collisions and fatal traffic collisions.

Charleston, Sc

• Managed the daily operations of a delivery department including dealing with Sears personnel and Sears customers to ensure a successful experience.• Supervised and trained the 10-15 delivery personnel. Organized and planned the delivery operations of Sears products purchased in the tri-county area.

Associate In Applied Science, Cyber Security & Network Systems Management, 3.769 (Honors)

Activities and Societies: CompTIA Association of IT Professionals (AITP) Cyber Security Club Studied subjects in the field of Cyber.

Master Of Arts, Management, 4.0 (Honors)

Activities and Societies: Sigma Beta Delta Studied and obtained my M.A. Management degree which focused on the theories and practices.

Bachelor Of Science, Secondary Education And Teaching

Activities and Societies: Competitive Rifle Shooting, Drug Alcohol Resource Educator (D.A.R.E)