David B. Email & Phone Number

• Face of the organization while providing service and customer support to build positive relationships with clients during field visits, through email, or over the phone.
• Manage on-site installation, maintenance and repair, and imaging for the client’s IT needs in both a commercial and county school district environment.
• Achieved customer computer system objectives by gathering pertinent data, identifying, and evaluating options, then implementing a course of action while properly documenting issues and solutions.
• Tracking of billable time while providing outstanding customer facing communications in a high-pressure environment.
• Understanding and applying networking experience (DHCP, TCP/IP, Tracert, etc.) to solve customer IT issues.
• Ability to set up and configure Windows 10, Office365, iOS devices, and other IT equipment and software for client’s use.

North Charleston, SC

• Entry level experience with computers involving cyber security and networking fundamentals, Windows 10 and Linux systems, Windows Directory for Windows Server 2012 R2, Cisco Internetworking Concepts, Cisco router and.
• CompTIA Security + CE certified, Extron A/V Associate certified, Dell Client Course 2019 certified, and Dell Enterprise certified.
• Trident Technical College IT Help Desk Intern involved in solving faculty and student IT issues while helping to maintain system capabilities for the school's IT equipment.
• Southeast Collegiate Cyber Defense Competition (SECCDC) Trident Technical College team member and 2020 National Cyber League (NCL) Individual game participant.
• Continually expanding knowledge and skill in cybersecurity by completing tasks and challenges at TryHackMe.Com.

Kabul, Afghanistan

• Primary liaison between DynCorp International and NATO Special Operations Command in order to fulfill Department of Defense contract requirements.
• Supervised the General Command Police Special Unit (GCPSU) Training & Curriculum Development Cell at Resolute Support Headquarters in Kabul.
• Assigned to the Afghan National Police (ANP) Training & Curriculum Development Cell at NATO Headquarters in Kabul. Duties included the formation and development of police training, evaluations of police training.
• Mentored the Afghanistan Recruitment Officer and his staff at Nangarhar Police Headquarters in planning, coordinating, and conducting recruitment of new police recruits for training as police officers.
• Managed the day to day operations of Training Sustainment Site Rushmore which trained 90-120 new police recruits every two months.
• Served as the Logistical Advisor to the Afghanistan Logistical officer at the Gardez Regional Training Center.

Charleston, South Carolina

• Responsible for the training, evaluation, and supervision of new police officers in a Field Training Program during a three month process. FTO position entailed acting as a secondary supervisor of 4-6 officers during a.
• Provided investigation of minor vehicle accidents and fatal vehicle accidents. Process included the investigation through interviews and reconstruction of the accident to full prosecution in courts.
• Protected personnel, safeguarded property, and maintained discipline through the enforcement of municipal, state, and federal laws as a patrol officer. Conducted interviews and investigations; prepared daily incident.

Hinesville, Georgia

Patrol Officer: Conducted patrol officer duties.Traffic Officer: Enforced traffic laws and conducted traffic investigations of minor traffic collisions and fatal traffic collisions.

Charleston, SC

• Managed the daily operations of a delivery department including dealing with Sears personnel and Sears customers to ensure a successful experience.
• Supervised and trained the 10-15 delivery personnel. Organized and planned the delivery operations of Sears products purchased in the tri-county area.

Associate In Applied Science, Cyber Security & Network Systems Management, 3.769 (Honors)

Activities and Societies: CompTIA Association of IT Professionals (AITP) Cyber Security Club Studied subjects in the field of Cyber.

Master Of Arts, Management, 4.0 (Honors)

Activities and Societies: Sigma Beta Delta Studied and obtained my M.A. Management degree which focused on the theories and practices of.

Bachelor Of Science, Secondary Education And Teaching

Activities and Societies: Competitive Rifle Shooting, Drug Alcohol Resource Educator (D.A.R.E)