David Parks Email & Phone Number

Dallas, Tx, Us

Dallas, Texas, United States

Dallas, Texas, United States

Bridging the gap between application performance, user experience, and business metrics is must for companies aspiring to lead the market for providing exceptional experiences.Application intelligence from AppDynamics connects the dots, in real time, between user behavior, application performance, and business metrics, so enterprises can take the action needed to meet their business goals.

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Plano, Tx

Responsible for selling and ensuring adoption of our Application Security Solutions to accounts in the North Central Region with our on premise, cloud based, and hybrid solutions. Our solutions complement the application life-cycle (DevOps, Agile, and Waterfall) for multiple types of users to streamline their SDLC to ensure applications can be delivered on-time, under budget, and meet compliance regulations.

Plano, Tx

Dallas/Fort Worth Area

As an Account Executive, I am responsible for prospecting potential customers and turning those leads into actual customers. By understanding their needs, I am able to decipher which solutions to implement. Once the sales process is complete, I become the customer's first point of contact for any questions or issues that may arise.

Dallas/Fort Worth Area

As a customer service specialist at Lanyon, I was responsible for assisting current customers with a wide array of concerns- from remittance problems, technical issues, and even account set up. As one of the most tenured team members, I was selected to train a new hire group about the daily processes and technical features that a customer service representative should be familiar with.I was also given the opportunity to add and revise articles in our Help Center in order to provide step by step instructions for our customer's most common questions. This lead to a higher satisfaction rate as the need to call support decreased.

Irvine, Ca

As a CSR I was responsible for helping customers with any general inquires they may have about current orders, website access, upcoming auctions, etc. I was also on the auction production team for world coins. This team was responsible for cataloging items for future auctions as well as entering bids and organizing the pre-show coin viewing for potential customers.