Dawn Smith

Dawn Smith Email and Phone Number

Sr Manager – Technical Product Management @ GE
Schenectady, NY, US
Dawn Smith's Location
Schenectady, New York, United States, United States
Dawn Smith's Contact Details

Dawn Smith personal email

n/a
About Dawn Smith

Leading a global team that supports Service Management/People Operations in 137 countries with over 3500 agents live - deliberate and data driven strategic design with a focus on shift left innovation. Customer Advisor for Oracle Service Cloud and Manager of a global HR Systems helpdesk. Extensive experience with Case/Knowledge Management, CRM systems and Operations Management. Strong background in quality (Certified Six Sigma Black Belt, Scrum Master and IPS). Driving operational excellence and innovation across our applications with outcome driven experience.

Dawn Smith's Current Company Details
GE

Ge

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Sr Manager – Technical Product Management
Schenectady, NY, US
Website:
seafrigo.com
Employees:
6
Dawn Smith Work Experience Details
  • Ge
    Sr Manager – Technical Product Management
    Ge
    Schenectady, Ny, Us
    View
  • Ge
    Sr Manager – Technical Product Management
    Ge Nov 2019 - Present
    Schenectady, Ny
    Leader of the Service Management and HR Systems Helpdesk Teams. Providing strategic direction and leadership across a broad business base. Driving and managing our services, processes and technology to provide maximum value to our employees, businesses and operations.
    View
  • Ge
    Global Product Manager
    Ge Aug 1997 - Nov 2019
    Schenectady, Ny
    View
  • General Electric
    Sr Staff Enterprise Application Engineer, Ge Corporate
    General Electric Aug 1998 - Nov 2019
    United States
    Lead Administrator and Design Engineer for Supply Chain, HR, Pay & Benefits functions across the company within the Oracle Service Cloud Application. Leads a global team which provides a help desk service for GE's HR tools using the latest features and functionality to provide world class service.

Dawn Smith Skills

Cross Functional Team Leadership Product Launch Workshop Facilitation Quality Management Training Delivery Black Belt Innovation Creative Strategy Creative Solutions Strategic Thinking Product Innovation Human Resources Voice Of The Customer Change Management Business Analysis Vendor Management Project Management Program Management Business Process Improvement Six Sigma Management Strategy Leadership Process Improvement Microsoft Office Performance Management

Dawn Smith Education Details

Frequently Asked Questions about Dawn Smith

What company does Dawn Smith work for?

Dawn Smith works for Ge

What is Dawn Smith's role at the current company?

Dawn Smith's current role is Sr Manager – Technical Product Management.

What is Dawn Smith's email address?

Dawn Smith's email address is dawn.m.smith@ge.com

What schools did Dawn Smith attend?

Dawn Smith attended The State University Of New York, The Robert Larner, M.d. College Of Medicine At The University Of Vermont.

What are some of Dawn Smith's interests?

Dawn Smith has interest in Children.

What skills is Dawn Smith known for?

Dawn Smith has skills like Cross Functional Team Leadership, Product Launch, Workshop Facilitation, Quality Management, Training Delivery, Black Belt, Innovation, Creative Strategy, Creative Solutions, Strategic Thinking, Product Innovation, Human Resources.

Who are Dawn Smith's colleagues?

Dawn Smith's colleagues are Benjamin Youssef, Jeff Carvajal, Lane Martin, Nolan Leroy, Paula Jaenes Lopez, Paulo Henrique Gomes Vellozo, Haby Ndiade.

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