Duško Čičakovski Email & Phone Number

Skopje, Skopski, North Macedonia

• Design and deployment of Customer Engagement solutions.• Integrate Verint Software, Workforce Management solutions.• Implement Performance Management, Quality Monitoring and Recorder Solutions.

Skopje, Skopski, North Macedonia

• System planning, software delivery implementation• Access network design, planning and implementation• Service demands analysis and implementation in GPON, xDSL, FTTH networks, VoIP systems, network administration, TR069 protocol provisioning system for different CPEs.• Provide networking plans, solutions and operational tasks.• Operational tasks regarding service delivery in VoIP and data networks.• Project planning, budgeting design and project management in implementation of systems and service development and deliverables in FTTH, GPON and xDSL networks• Project management in network analysis and monitoring applications

Skopje

• System planning, software delivery implementation• Access network design, planning and implementation• Service demands analysis and implementation in GPON, xDSL, FTTH networks, VoIP systems, network administration etc.• Service demands analysis, planning and implementation of TR069 protocol provisioning system for different CPEs• Planning and development interconnectivity among different networks• Provide networking plans, solutions and operational tasks.• Operational tasks regarding service delivery in VoIP and data networks.• Project planning, budgeting design and project management in implementation of systems and service development and deliverables in FTTH, GPON and xDSL networks• Project management in network analysis and monitoring applications

Skopje

Analysis of network and performance aspects of fixed access network.Create development solutions in access network,Manage projects related to implementation of solutions for development of fixed access network.Team lead in different projects in the company.Preparation of documentation for testing and analysis.Perform development or change scenarios for access network in order to predict problem occurrence.Planning and implementation of automatic system for CPE provisioningService analysis and reporting to higher management level.

Skopje

• Planning, design, and service delivery of custom-made integrated telecommunication solutions to B2B sector.• Perform pre-sales activities and support in integrated telecommunication services to end-to-end business customer needs.• Full responsibility in pre-sales, implementation, and support phase of convergent solutions and services for Business Customers ensuring end-to-end functionality.• Coordination of projects related to Business Solutions and Services with other departments in the Technical Sector and cooperating partners, ensuring implementation according to planned timeframes and budget.• Provide technical support and coordination of troubleshooting (escalated or issues of high complexity) in the rollout and aftersales.• Creation of relevant technical documentation.• Service analysis and reporting in order to maintain high service level assurance (SLA).

Administration of core components in GSM/UMTS/PSTN network.Administration of GPRS packet network components.Participation and managing different projects in network upgrade with focus on core part.Preparation of various reports and analysis in GSM/WCDMA trafficHardware and software installation and periodical upgrades.Voice and signalling traffic expansion and regulation.Handling roaming and international traffic issues.Regular maintenance duties.Network monitoring activities.

Implementation, installation of medical equipment and software.Administration of Replek’s LAN.Installation of hardware and software components in pharmaceutical company.Participating in preparing contracts with various vendors of medical and pharmaceutical technology.Organization of various presentations.Market research and support.Training and educational activities.

Skopje

Technical support and activities regarding EBU standard implementation. Organizing broadcast events of technical aspect. National TV coverage projects.