Dee Short Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Building and maintaining relationships with customers in the Education and Non profit sectors by leveraging phone, email and video meeting outreach to drive sales, adoption, and usage of Microsoft cloud solutions and devices. - Building and facilitating sales pipeline from end to end for net-new and repeat customers, ensuring each organization acquires a complete solution to fit their needs and maintaining a comprehensive and accurate record of customer journey within our CRM system.- Acting as a trusted advisor for organizations to showcase how Microsoft products and solutions can be used to further productivity and alleviate customer pain points.- Performing demos and hosted post-sale training sessions for customers who purchased Microsoft products and instructing on the use of the Microsoft 365 suite.

Toronto, Ontario, Canada

- Facilitated one-hour virtual training sessions for Small Business and Enterprise clients on the Microsoft 365 suite of applications, with a primary focus on Microsoft Teams.- Lead virtual workshops for the community on various topics including LinkedIn and Microsoft MakeCode.- Acted as a Microsoft Teams event producer for various training sessions, workshops and Microsoft Internal events, ensuring the attendee experience was seamless throughout every event.- Moderated text based Q&A for both training sessions and workshops, ensuring a positive and interactive experience for all attendees. - Conducted telephone outreach to offer training solutions to Microsoft 365 customers.

Toronto, Canada Area

- Leading the inventory team in minimizing, managing, and addressing shrink concerns in the store by implementing new best practices/policies. - Ensuring accurate processing of all incoming and outgoing shipments, keeping accurate counts of inventory and investigating/correcting any variant items. - Assisting the store's business sales team in achieving their sales targets and ensuring orders are processed and shipped in a timely manner.

Mississauga

- Providing excellent customer service and selling items in the store.- Assisting small and medium sized businesses in the area find Microsoft related solutions for their work environment.

Toronto, Canada Area

- Lead a team of 6 team members to effectively complete weekly planogram and signage workload, requiring detailed planning in advance.- Audited planogram, floorplan and signage changes and ordered missing components when necessary to ensure integrity of all planograms.- Maintained communication of the team’s plans and workload with other store leaders to ensure all areas of the store are merchandised properly.- Executed the weekly flyer, including setting and audited all sale signage to ensure all major promotions are highlighted throughout the store.

Toronto, Canada Area

- Provided excellent guest service and sold items throughout the store with a focus on technology.- Created and merchanded shelf displays for technology items to highlight key promotions and new product.

Toronto, Canada Area

- Provided excellent customer service and sold technology items such as printers, computers and cameras.- Trained and coached other associates on Staples Inspired Selling principles.- Tracked team sales and informed both managers and associates of the team’s progress.- Assisted in replenishing and organizing shelf stock and displays.