Dharmil Rathod Email & Phone Number

Toronto, Ontario, Canada

- Lead reporting, dashboarding, and survey creation for various customer and employee experience (CX/EX) projects.- Act as a key data analyst, supporting architects and project managers with in-depth insights from surveys and data.- Specialize in the Qualtrics XM Platform and ASI Best Practices, advancing expertise in survey and dashboard design.- Design, build, and manage surveys, dashboards, and reports that visualize and interpret client program data.- Build detailed insights reports to guide data-driven decisions and highlight key findings.- Conduct analysis using tools like Qualtrics Stats iQ, Text iQ, Excel, and PowerPoint to derive actionable insights.- Compile analytical reports in PowerPoint and Google Slides, ensuring clear communication to clients and team members.- Communicate solutions and recommendations effectively through meetings, email, and reports.- Continuously develop product knowledge and stay updated on new technologies to enhance client programs.

- Engage in the reporting and dashboarding activities of various customer and employee experience projects- Become an expert on the Qualtrics Experience Management (XM) Platform and ASI Best Practices- Serve as data analyst support to the Architect and Project Manager- Design & manage the build of dashboards/reports that visualize the results of client’s experience management programs and complete project refinements with attention to detail- Conduct systems analysis of customer data systems- Integrate data with customer data systems via SFTP and REST APIs- Conduct analysis using a variety of tools, such as Qualtrics’ Stats iQ, Text iQ, Excel, and PowerPoint- Compile analytical reports using PowerPoint and Google Slides- Clearly communicate solutions back to clients/colleagues via email or meetings- Continually adapt and develop in-depth product knowledge and learn new technologies- Use quality control procedures to improve the quality of the XM Programs with respect to Data Analytics

Toronto, Ontario, Canada

- Assist with the maintenance of databases ie. data re-entry; data cleaning; checking data for accuracy and completeness;- Quantitative and qualitative data analyses.- Test out survey tools prior to deployment.- Contribute to the preparation of reports and infographics.

Mumbai, Maharashtra, India

Responsible for end to end project management, ensuring maximum efficiency while collaborating with various stakeholders.Finding nuances from the data and drawing actionable insights for Pre-Post event evaluation, Brand health and Category understanding, Concept testing studies. Evaluating the category, brand & campaign performance among various segments from pre to post-launch, providing insights on what worked and what didn't.

Dubai, United Arab Emirates

Assisted in preparing in digital marketing strategy.Designed and developed various marketing tools. Assisted in setting up B2B leads and assisted marketing manager in meetings.

Postgraduate Degree, Marketing Research

Post Graduation Certificate In Research Analyst, Liberal Arts And Sciences/Liberal Studies

The Research Analyst graduate certificate program focuses on the theoretical, practical, and ethical underpinnings of research.

Bachelor Of Commerce, Accounting