• Responsible for new logo, expansion, and add-on business.• Conduct all components of the sales cycle; including discovery calls, demos, workshops, alignment calls, negotiations, agreement execution, and post-close discussions. • Identify gaps in learning strategies within existing portfolio using a forensic approach, then providing solutions either though optimizing existing tools or recommending additional solutions resulting in supplementary revenue.• Maintain a consistent flow of existing customer renewals, generating uplift revenue for the organization.• Establish and nurture cross-departmental relationships; resulting in a greater technical knowledge which is critical in advising new and existing prospects with proposed solutions.• Consistent, detailed, and accurate forecasting yielding reliable data for leadership in terms of revenue expectations.

• 85% conversion rate of prospects to active clients between February and August 2022.• Guided conversations with existing clients from Director to CHRO level to develop new solutions in other practice areas within the Partners International organization. DE&I, Women's Leadership, and Hybrid Work Model Acclimation were several of the solutions proposed.• Directed marketing efforts to boost brand recognition through LinkedIn postings and organized webinars on relevant topics based on current market conditions driven by rapidly changing work environments due to Covid.• Created and distributed thought leadership articles and white papers to clients and prospects every month, generating conversations leading to an expanded sales pipeline.• Collaborated with SMEs from all lines of business to create proposals, presentations, and sales materials to generate and close new opportunities.

• Hunted, prospected, and closed new logo business and penetrated new divisions within the existing client base.• Oversaw a portfolio of $2MM consisting of over 100 international clients, ranging in size from 100 - 10,000 employees.• Engaged with legacy clients on current and future talent lifecycle concerns and up-selling/cross-selling solutions while securing a significant ROI.• Planned and executed solutions within the existing portfolio with targeted annual growth between 5 - 20%.• Conducted quarterly business reviews with the C-level Executives within corporate clients; provided data/analysis and related programrecommendations regarding future talent management solutions to increase retention and decrease attrition.• Led internal team members in developing responses to RFIs and RFPs. Served as the primary presenter of proposals to clients and prospects.

• Collaborated with Business Development Consultant to create client-facing deliverables and responsibilities such as day to day client service and business review meetings.• Managed client contract renewal process to ensure clients did not go out for RFP, resulting in uninterrupted revenue streams.• Achieved and surpassed sales plan by coordinating with internal team for new business identification efforts.• Engaged with international sales team in collection and analysis of client data and satisfaction surveys; identified opportunities resulting in improved client satisfaction and enhanced client relationships.• Partnered with other divisions under Manpower to provide clients with international offerings outside of Right Management's focus, such as contingent and permanent staffing solutions.

• Collaborated with SVP to expand portfolio by 50% in the first year to over $120MM in revenue for 2016.• Built, supervised, and motivated a team of 6-8 loan servicing staff members.• Controlled 200+ mortgage loan applications and files throughout tenure to ensure targeted closing date was met.• Solely responsible for management and reporting of daily operational reports to VP to proactively address risk and avoid loan complications.• Monitored volume and balanced pipelines by strategic assignment of production to maintain even distribution amongst team members, avoiding burn out/exhaustion while keeping morale positive in high-stress environment, resulting in some of the lowest employee turn rate within the organization.• Oversaw pipeline performance and metrics to reduce loan processing time.

• Held portfolio up to 200 clients, totaling over $1.5MM in yearly revenue year over year.• Onboarded and oversaw $300,000 in annual new business between 2013-2015.• Grew existing client base by $50,000 annually through cross and up selling.• Conducted 100+ webinar-based software trainings and 20+ in person trainings annually to an audience consisting of managers through dealership owners.• Brought clients onboard from end of sale cycle, through implementation, and retained as active accounts.• Launched software in either virtual or in-person format to an audience of 1 - 12 users per session.• Established trust with clients post-launch with proactive weekly/monthly check ins, to address client issues and concerns.• Retained 95% of assigned clients annually though system monitoring, consulting with upper management, and implementing changes to workforce using strong relationship skills and gaining trust quickly.

• Led client-facing activities including project status meetings and requirements gathering sessions.• Grew business by over $1MM from 2007 - 2010 by scheduling launches and additional programs scheduled post-implementation.• Organized revenue tables and team's salesforce.com information to ensure accurate sales figures for RVP and SVP of sales.• Led change management efforts with clients at an international level, including training, employee readiness assessment, as well as development and implementation of strategic change plan.• Scoped team projects from $30k to $3MM leveraging internal resources to produce project plans.• Supervised 100+ projects across Latin America, South America, Europe and Asia.• Directed, developed, managed, and tracked members, departments, and clients to maintain implementation plans, schedule, scope of work and quality, and budget.• Practiced and perfected the art of developing proposals, presentations, meeting materials, and summaries.• Monitored client satisfaction through weekly and monthly client status calls and surveys.