Jon Wright Email & Phone Number

Winter Springs, Fl, Us

Portland, Oregon, United States

Code-native data pipelines. Advocating for Open Source, and helping integrate applications with a unique, preventive approach to handling sensitive data.https://github.com/streamdal/streamdalhttps://discord.gg/streamdalOther responsibilities include:- Support - For customers, open-source users, and enterprise clients- Privacy, Infosec, & Data Governance research- Writing and maintaining the technical documentation site (docs.streamdal.com)- Contributing to open-source- Community Management (Discord, tech conferences)- Marketing & Sales- Solution Development

Portland, Oregon

Promoted a collaborative team environment through recognition, leading by example, and working alongside staff. Demonstrated approachability and fostered open communication. Created an environment where staff is invested and encouraged to contribute ideas. Played a proactive role in resolving staffing issues and conflicts.Ordered grocery products according to anticipated sales and seasonal needs. Trained staff to write orders consistent with department goals and standards to ensure the highest level of availability and freshest possible products. I also maintained and communicated knowledge of trends within the industry.Maintained professional vendor relationships.Partnered with management to plan, lead, and analyze inventory.Demonstrated a solid understanding of labor, sales, and margin goals, and the factors which influence them. Partnered with management to meet labor and margin goals.Maintained excellent department conditions, such as appearance, cleanliness, signage, staffing, and service levels. Modeled friendly and attentive customer service, coached staff, recognized accomplishments and identified areas of opportunity.

Provided customer service and one-contact resolutions for sales, inventory, shipping, returns, and exchange inquiries.Managed inbound and outbound essentials in a high-volume, online retail call center while exercising accuracy and integrity. Integrated with company ERP and CRM tools, and contributed to successful transition between SaaS environments.

Portland, Or

Provided white glove customer service for new and existing accounts to high-end clientele, small and large businesses, and private events. Exemplified company standards and reputation as Oregon's #1 catering company.Operated company vehicles and equipment for procurement and delivery. Ensured food cold chain compliance and safety, and managed assigned routes delivering supplies to all store locations in a timely manner.

Operated a successful small personal business in long haul trucking. Sustained flexible scheduling to ensure availability for new and existing accounts. Provided 24/7 customer service.Managed a beneficial and effective business partnership with with Prime, Inc., and ensured consistent revenue streams. Committed to the safety and security of all high value (pharmaceutical) loads, and all company trailers used left with adequate fuel and documentation. Maintained compliance with local, state and federal laws and regulations while transporting goods in an interstate logistics operation.

Gainesville, Florida Area

Provided outstanding customer service for guests, employees, and fellow co-workersContributed to weekly financial and sales forecasting with store management, and contributed to monthly shrink and financial accountability meetings.Maintained and anticipated staffing needs. Hired, recruited, coached, and supervised employees in assigned areas, and around the store when needed.Ensured store compliance with local, state, and federal laws, acted as store liaison when participating in community or company-wide events and training, and managed a balanced donation budget for the local community.Drove store profitability through creative merchandising while monitoring sales, and reacting to customer front-end, check-out, and overall shopping experience.Led an assigned area of over 100 staff members, which included 7 hourly supervisors, and facilitated an open door policy to promote and coach associate career growth, and general well-being.

Associate Of Science - As

Some coursework completed

Business Administration (Ba)

Some coursework completed

Associates Of Arts (Aa)

Some coursework completed