Andrew Chin Email & Phone Number

New York, NY, US

Santa Clara, California, US

Santa Clara, California, US

Santa Clara, California, US

• Business DevelopmentCustomer Experience (CX) Thought Leadership
• Design Go-To-Market HCC CX playbooks for client vertical markets
• Identify, qualify, and assess client project viability.
• Design client project proposals and roadmaps.Client DeliveryProject and Client Management
• Provide direct project/account oversight and management on a day-to-day basis.
• Lead and manage cross-functional teams during project phases.

Santa Clara, California, US

• Project and Client Management
• Provided direct project/account oversight and management on a day-to-day basis.
• Developed project plans and established milestone schedule.
• Responsible for the design, development and deployment of automation solutions centered on CRM Solutions
• Managed project scope and identified potential scope increases for managed clients.
• Hosted internal and customer-facing conference calls, demonstrations and presentations. Analyzing Business Processes

Austin, Texas, US

• IT Consultant within a business and technology consulting firm, collaborating with team and clients to automate business processes. Responsibilities include: Project and Client Management
• Provided direct project/account oversight and management on a day-to-day basis.
• Developed project plans and established milestone schedule.
• Responsible for the design, development and deployment of automation solutions centered on Oracle CRM On Demand.
• Managed project scope and identified potential scope increases for managed clients.
• Hosted internal and customer-facing conference calls, demonstrations and presentations.Analyzing Business Processes

• Independent IT Consultant, working with key stakeholders and supporting project managers to implement Salesforce. Responsibilities include: Analyzing Business Processes
• Conducted business process review sessions to gather requirements and understand client pain points.
• Created solutions to automate business processes and reduce handle time.
• Developed detailed Use Cases to illustrate step-by-step process with requirements.Implementing CRM platform, Salesforce.com
• Demonstrated new functionality to ensure proposed changes meet client requirements.
• Translated client requirements into tasks for configuration and development.

Mclean, VA, US

• IT Consultant within a business and technology consulting firm, collaborating with team and clients to automate solutions for Salesforce.com clients. Responsibilities include: Analyzing Business Processes
• Conducted business process review sessions to gather requirements and understand client pain points.
• Developed detailed Use Cases to illustrate step-by-step process with requirements. Implementing CRM platform, Salesforce.com
• Demonstrated new functionality to ensure proposed changes meet client requirements.
• Translated client requirements into tasks for configuration and development.
• Led training of all new Salesforce users.

New York, New York, US

• Sales Director responsible for generating sponsorship revenue for the Digital Life tradeshow. Responsibilities included:
• Responsible for developing relationships with key targeted accounts.
• Generated client revenues over $700,000
• Lead a team of sales, marketing, and product support to ensure that time and budget benchmarks were met.
• Identified and researched companies for sponsorship/exhibitor viability.
• Created marketing proposals for client’s product launches for DigitalLife Tradeshow.

New York, US

• Lead a team of sales, marketing, and product support to ensure that time and budget benchmarks were met for multiple projects.
• Identified and researched market opportunities to assess commercial viability.
• Wrote and designed all marketing content, sales content and website content.
• Managed all projects directly on site.

London, England, GB

• Divisional Sales Manager that was responsible for leading a sales team and executing sales campaigns. Responsibilities included:
• Lead a sales team of 15 employees on a day-to-day basis.
• Achieved quarterly team sales targets of $9,000,000.
• Trained all new sales representatives.
• Provided weekly status updates to marketing directors.
• Achieved personal sales targets of $2,000,000.