Mark Sullivan Email & Phone Number

Nashville, Tn

Nashville, Tn

The DWM proactive approach to facilities maintenance has allowed us to foster successful long-term client relationships supporting geographically dispersed portfolios across the United States.DWM today services the retail, restaurant, grocery, convenience store, commercial, and financial markets with a comprehensive platform of general maintenance, handyman, carpet cleaning, water treatment, and emergency services. DWM’s proven expertise in programmed maintenance, on-demand break-fix service, and project management provides clients the flexibility for customized service delivery. Our in-house project management staff provides turn-key consulting services bringing solutions to fit any facility maintenance need.DWM features 24/7 emergency service response, efficient online work order tracking, consolidated invoicing and digital backup. The DWM model delivers the care, attention and aggressive response of a national network of prequalified contractors managed seamlessly by our experienced customer service coordinators and DWM’s proprietary contractor management system.The results for DWM clients…effective timely service, and the continuous attention to real solutions that save you time and money.When it comes to facility maintenance, We’ll handle it.Learn more at www.dwminc.com

Contract Project ManagerSpecial needs contract position with functions including quarterly maintenance program to achieve optimum store aesthetics and efficient facilities. Management of quarterly roll out project with west coast retailer responsibilities include:• Recruiting and selecting contractors • Facilitating communication between on-site contractors, store management, and corporate management.• Expense management and cost analysis for current and future projects• Enforce corporate issued project timelines. Customer Service RepresentativeTelephone based position with functions including responding to emergency and standard maintenance requests. Responsibilities include:• Quality assurance manager for existing retail customers. • Completing maintenance requests within specified price parameters approved by corporate management• Correspondence to insure job completion and store management satisfaction

based sales development functions including new customerdevelopment, customer relationship management, account management, creativesolutions, new product rollout, and order fulfillment. Sales Achievements: Startup sales position starting with no customers and $0 in sales to a first full year of $900,000+ in total sales. Back to back $100,000 sales months in November and December 2007. Established sales relationship with fifteen new customer accounts with contractors across Middle Tennessee.Inside Dealer Sales October 2005 to March 2006Telephone based sales position functions including customer relationship development,creative solutions, and order fulfillment.Special Projects Team September 2004 to October 2005Warehouse based position functions including product awareness, sales flow awareness,and distribution awareness. Responsibilities included interviewing and recommendingwarehouse applicants for hire, warehouse arrangement, production line design andarrangement, production, delivery processing, delivery, and stocking.

Sales representative for Cutco Cutlery. Responsibilities included telephone cold calls toschedule in-home appointments to demonstrate and sell Cutco Cutlery and products.In-home appointments would typically last an hour and a half to two hours and includedfull line demonstrations incorporating creative sales techniques. Achievements include$25,000 in sales over three months in culinary sales and Management Trainee.

Master Of Business Administration - Mba

B.A, Communications/Advertising

B.A, Music