Emily Brown - Csm, A-Csm, Csp-Sm, Sa, Ssm, Cal-E, Cal-T Email & Phone Number

San Diego, Ca, Us

Projects: Veteran Affairs Health Enrollment, 10-10 Health Apps• Manage strategic direction, project objectives, dependencies, risks, impediments, and capacity• Responsible for facilitating successful delivery by fostering a self-organizing team • Create and maintain a safe and healthy agile environment • Work closely with the Product Owner and Product Managers to maintain a prioritized backlog and roadmap• Ensure effective feedback loops within the team and stakeholders• Assist in recruiting and hiring efforts that align with team needs• Facilitate agile ceremonies

• Manage Program dependencies, risks, impediments, objectives, and predictability• Autonomously lead Portfolio-wide initiatives and lead strategic direction of the Program• Perform Release Tracking and Management in JIRA Align• Compile and present Program-wide metrics such as Backlog Health, Unplanned %, Completed%, PI Predictability using tools such as Tableau• Manage and maintain capacity allocation• Manage Agility Health OGI and TGIs• Prepare, execute, and close out program events such as PI Planning• Well Being Champion of Capital One

Projects:2021 Internship ProgramMetroStar Brand RefreshOffice of the CIO - Alcohol and Tobacco Tax and Trade Bureau (TTB)Department of Health and Human Services - Assistant Secretary for Public Affairs (ASPA) • Extensive experience with JIRA and Confluence• Responsible for product delivery, backlog management, agile ceremonies, sprint schedule, reports, and scope commitment • Drive adoption and implementation of Agile methods• Aid in the transition from Waterfall to Agile (Scrum and SAFe)• Foster self-management and organization of teams• Remove impediments, address, and present risks• Create and present agile training materials to a wide variety of teams• Responsible for creating, planning, executing, and closing the 2021 Internship ProgramAuthored Blog Posts:https://blog.metrostar.com/interns-agile-monday https://blog.metrostar.com/intern-power-platform

Projects:General Services Administration - Transportation Audits Management System (TAMS)Office of the Comptroller of the Currency - Ethics Management System (EMS)• Promoted within 1 year of employment• 1 of 6 women nominated and selected company-wide to represent Women in Technology at REI Systems. Published interview video: https://www.youtube.com/watch?v=HE0nDrbPE1w • Multiple roles as Scrum Master, Lead Business Analyst, and UAT coordinator • Work closely with several clients to discuss, document, and prioritize business needs• Responsible for planning and execution of agile ceremonies• Responsible for managing requirement tools and the content within (JIRA and Confluence)• Create and present weekly JIRA dashboard reports • Report and present UAT findings

Reston, Va

Projects:The Affordable Care Act • Subject matter expert in Citizenship and Immigration, DHS, and Under 100% FPL Processing for the Affordable Care Act• Took lead on developing new functionality for Special Enrollment Periods within 7 months of employment• Responsible for developing business processes, functional and technical requirements in the form of FRDs, SOPs, and user stories in JIRA• Assist with work instruction guidance and test data for UAT

Reston, Va

Business process re-engineering. Establish modeling and evaluation processes to determine the effectiveness of current operational activities and to determine problem areas and develop solutions. Conduct analytical studies of military, commercial, or civil operations. Projects and programs involving engineering, scientific, information systems, healthcare, logistics, administrative, or strategic planning expertise, and lead to recommendations to improve operational effectiveness. Provide business analysis and consulting services, software development, performance management, and solution support across the entire enterprise. Previous subject matter expert in Citizenship and Immigration, Department of Homeland Security, and Under 100% FPL Processing for the Affordable Care Act. After 7 months, took lead on developing new functionality for Special Enrollment Periods for the Affordable Care Act. Responsible for developing business processes, functional and technical requirements, FRDs, SOPs, as well as assisting with work instruction guidance and test data - which lead to a successful deployment.

Reston, Va

Support Compensation, Compliance, and Benefits departments. Work across different HR functions and Compliance partners to provide audit related information. Research any data discrepancies and help put together responses before providing data to outside government auditors (DCAA, OFCCP, internal audits, etc). Assist Benefits Team with responding to employees inquiries.

Reston, Va

First intern at Serco North Americas.Responsible for branding and marketing the entire Enterprise Program Management Office, develop communication plans for government contracts, execute sector investment plan, develop PM support infrastructure and deliver program reviews, establish PM communities, develop and assess mobility metrics, establish standardized SharePoint configurations for project repositories, P- PAT dashboards, establish a PM reference library with process assets, etc. Assisted in the restructure and transformation the EPMO into the Center for Performance Excellence.

Bachelor Of Business Administration (B.B.A.), Marketing/Marketing Management, General

Activities and Societies: Phi Chi Theta - professional business fraternityGraduated early from James Madison University in December 2015..

Education record

Successfully completed Introduction to Digital Transformation Professional Development course through the Stanford School of Engineering.

Sustainable Business Strategy Certification

Harvard Business School Sustainable Business Strategy Certification earned on 2/27/2019.

Education record

Successfully completed Innovation and Entrepreneurship Professional Development course at Stanford University.